Zip'r Roo User Manual

24
XI. TROUBLESHOOTING
Any electromechanical device may require some troubleshooting. However, most of the problems that
may arise can usually be solved with a bit of thought and common sense. Many of these problems occur
because the batteries are not fully charged or because the batteries are worn down and can no longer
hold a charge.
DIAGNOSTIC BEEPING SYSTEM
Your scooter has been designed with a diagnostic beeping system that will warn the user when a non-
operating condition exists. The chart below describes the potential non- operating conditions, the
corresponding beeping sound sequences, and the possible solutions. Please note that the symbol ( * )
represents a short beeping sound and the symbol ( ___ ) represents a longer beeping sound.
TROUBLESHOOTING GUIDE
If you are unable to determine the cause of your scooter’s symptom or you are unable to determine a
resolution then please contact an authorized provider or Zipr Mobility directly.
BEEPING SEQUENCE
NON
-
OPERATING CONDITION
SOLUTION
** ___
Battery voltage is too low to operate the scooter.
Charge the batteries. If batteries do not take a charge then
have batteries tested.
** ___ ___
Controller Malfunction Contact Zipr Mobility or an authorized provider.
** ___ ___ ___
Controller Malfunction Contact Zipr Mobility or an authorized provider.
** ___ ___ ___ ___
Controller Malfunction Contact Zipr Mobility or an authorized provider.
** ___ ___ ___ ___ ___
Thottle/ Potentiometer/Consol PCB Fault
Contact Zipr Mobility or an authorized provider.
** ___ ___ ___ ___ ___ ___
Manual freewheel lever/Brake fault
Remove key, push the brake/freewheel lever to the rear
position, reinsert key.
#
SYMPTOM
POSSIBLE CAUSE
SOLUTION
1
Scooter has no power
Batteries/Battery Case/ignition
Insert key, check seating of battery case, test batteries, inspect
all power source wiring
2
Scooter has power but will not move Brake/Motor/Throttle/Controller
Remove key, place freewheel lever to rear position, and
reinsert key or call authorized provider
3
Batteries do not hold a charge
Batteries
Conduct voltage test/load test, consider replacing batteries
4
Batteries will not take a charge Batteries/Charger
See #4, conduct voltage test on charger, push circuit breaker
reset button
5
Loud noise in rear of scooter Motor gear/Brake friction plate
Contact authorized provider
6
Noise in front wheel of scooter
Bearing damage
Replace front wheel
7
Power will not shut off after removing key
Key switch damaged
Replace key switch
8
Scooter suddenly stops on incline
Overload self protection system
Remove key, press circuit breaker reset button, re-
insert key
and resume - do not exceed eight degree incline
9
Sco
oter suddenly stops going over bump
Battery case not seated securely
Remove key, reseat battery case, re-insert key and resume -
ensure battery case is secure

Zip'r Roo Specifications

General

Brand	Zip'r
Model	Roo
Category	Scooter
Language	English