Chapter6Maintenance
5.SwitchdoesnotenableWEBmanagementfunction.
FaultHandling
1.UpgradethebrowserversionofhosttoatleastIE6.0.
2.ChecktheswitchcongurationandacquirecorrectIPaddressandportnumber.
3.Checkthelinebetweenhostanddevicetoensurethatthecommunicationbetween
hostanddeviceisnormal.
4.Congurethecorrectmanagementinterfacefortheswitchandcongurethecorrect
IPaddressatthesametime.
5.EnableWEBmanagementfunctionoftheswitchandcongureportnumber.
6.3.5LosingtheLoginUsernameorPassword
FaultPhenomenon
Whenusersinputtheusernameandloginpassword,theycannotlogintotheswitch.
FaultAnalysisandLocation
Theusernameorpasswordiswrong.
FaultHandling
Atrst,ensurewhetheradministratorcanndtheoriginalusernameandpassword.If
cannot,reboottheswitchanddeletethecongurationle.Theoperationprocedureisas
follows:
1.Reboottheswitchandenteranykeyatthehyperterminaltoenterbootstate.
ZXR102928EBootRomVersionv1.15
CompiledMay21201208:57:22
Copyright(c)2010byZTECorporation.
bootlocation[0:Net,1:Flash]:1
actport:1
serverip:10.40.89.78
netmask:255.255.255.0
ipaddr:10.40.89.79
bootfile:/img/zImage.B10
username:ZXR10
password:ZXR10
MAC:00:d0:d0:29:28:01
Pressanykeytostopautoboot:2
[ZXR10Boot]:
2.In[ZXR10Boot]state,input[ZXR10Boot]:zte,enter[BootManager]ofswitch,input
<?>forcommandhelp.
[BootManager]:?
6-5
SJ-20120409144109-002|2012-07-02(R1.0)ZTEProprietaryandCondential