If you are using the FreeStyle Libre 3 app, you must also have access to a blood
glucose monitoring system as the App does not provide one.
CAUTION:
The FreeStyle Libre 3 app installed on a phone is intended for use by a single
person. It must not be used by more than one person due to the risk of
misinterpreting glucose information.
For you to receive alarms, make sure to:
Turn alarms ON and ensure that your phone is within 10 metres (33ft) of you
at all times. The transmission range is 10 metres (33ft) unobstructed. If you
are out of range, you may not receive alarms. If you want to receive the App's
optional alarms, make sure these are turned on.
Do not force close the App. The App must be running in the background to
receive alarms. If you force close the App you will not receive alarms. Re-open
the App to ensure you will receive alarms.
If you restart your phone, open your App to make sure it’s working properly.
The App will ask for phone permissions which are needed to receive alarms.
Allow these permissions when requested.
Check to make sure that you have the correct phone settings and permissions
enabled. If your phone is not configured properly, you will not receive alarms.
iPhones are to be configured as follows:
In the phone settings, ensure Bluetooth is ON
In the phone settings for the App, allow the App to access Bluetooth
In the phone settings for the App under notifications
Keep Allow Critical Alerts ON
Keep Allow Notifications ON
Keep Lock Screen and Banner alerts ON
Keep sounds ON
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