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Specific problems and corrective
actions
The following contains specific problems that may arise during the use
of your server. Possible solutions are listed for each problem.
Power indicator does not light.
• Make sure the power button on the front panel is turned on.
• Make sure the power cord is connected correctly.
• Make sure that the wall outlet has power. Test it by plugging
another device.
HDD status indicator does not light.
Make sure the hard drive is compatible.
If the drives are pre-installed, contact technical support.
Home server cannot connect to a network and the network
indicator on the front panel does not light.
• Make sure the network cable is securely attached to the correct
connector at the system rear panel.
• Try a different network cable.
• Make sure the broadband router has power.
Home computer cannot connect to the home server
• Make sure the power button on the front panel is turned on.
• Make sure the network indicator on the front panel lights blue.
• Make sure the broadband router has power.
• Make sure a firewall is not blocking the connection. Refer to the
Windows Home Server Console Help for more information.
• Shutdown and restart your home server.
• Reset the home server.
To soft reset the home server:
(1) Launch Windows Home Server Console.
(2) Click Options.
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