Advent AW10 User Manual

Troubleshooting
54 adventprintersupport.custhelp.com
Print quality
• For best results, use paper with the COLORLOK Technology logo on the package.
• Make sure the paper is loaded correctly. See Loading paper, page 14.
• Clean the printhead:
– Press Home.
– Press to select Maintenance, then press OK.
– Press to select Clean Printhead, then press OK.
• Calibrate the printer:
– Press Home.
– Press to select Maintenance, then press OK.
– Press to select Calibrate Printer, then press OK.
• For more help, go to adventprintersupport.custhelp.com.
Ink cartridge
• Check that ADVENT Ink Cartridge(s) are installed. Do not use non-Advent brand
or refilled ink cartridges.
• Remove, then install the cartridges again. Make sure the cartridges click into place.
For more information, go to adventprintersupport.custhelp.com. Type “paper jam” in
the search field.
Paper jam
• Open the access door.
• Gently pull paper out from the front, reaching through the opening above the paper
output tray.
• If you cannot access the paper from the front, gently pull the jammed paper up
from the paper input tray.
• Make sure the paper in the input tray is free of tears or creases.
• Make sure you do not overload the paper input tray.
Error codes/message s Go to adventprintersupport.custhelp.com, then type your error code or message in the
search field.
Problem Possible Solutions

Advent AW10 Specifications

General

Brand	Advent
Model	AW10
Category	All in One Printer
Language	English