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REMOVING THE THERMOSTAT FROM A my.aprilaire.com ACCOUNT
DISABLING THE WI-FI RADIO
WI-FI MAINTENANCE AND TROUBLESHOOTING
The thermostat can only be registered to one my.aprilaire.com account. If you need to remove the thermostat from
an existing account so it can be registered to a new account, it can be done at the thermostat. This may need to be
done for instance if your have purchased a home with the thermostat and need to remove the thermostat from the
previous owner’s account and register it to your account. To do this, enter the Wi-Fi settings menu as described in the
Accessing Wi-Fi Settings Menu section on page 14. Change the setting for Unregister the Thermostat to Yes and then
press
twice, “DONE” will be displayed. This will remove the thermostat from any account that it is currently
registered to. Refer to Wi-Fi Thermostat App User Guide and then Start Up on my.aprilaire.com for instructions
on registering the thermostat to a new my.aprilaire.com account.
To turn off the Wi-Fi radio on the thermostat, enter the Wi-Fi settings menu as described in the Accessing Wi-Fi
Settings Menu section on page 14. Change the setting for Turn Wi-Fi Radio On/Off to Off and then press
,
“DONE” will be displayed. This will turn off the Wi-Fi radio, but maintain all network settings. To turn the Wi-Fi radio
back on simply enter the Wi-Fi setting menu and change the setting for Turn Wi-Fi Radio On/Off to On and then press
, “DONE” will be displayed.
TROUBLESHOOTING WI-FI CONNECTION
The Wi-Fi connection status is communicated through the use of the radio strength indicator. The following table
describes the various statuses and the corresponding radio bar display.
WI-FI MAINTENANCE AND TROUBLESHOOTING
Wi-Fi connection status Radio status indicator
Normal Operation.
Wi-Fi signal strength is indicated
by the appropriate number of bars.
The thermostat Wi-Fi settings have not been entered. Refer
to Wi-Fi Setup on pages 5-6 for instructions for entering the
Wi-Fi settings.
The frame is displayed and the bars cycle from 0 to 4.
The thermostat cannot connect to the Wi-Fi router. Verify
that the router is functioning properly.
The frame and all bars
flash on and off.
Indicates the thermostat was not configured properly when
connecting to the router. Confirm there is no IP conflict and
repeat Wi-Fi setup. Note: If the thermostat is configured
to work with an Aprilaire account this indicates that the
thermostat cannot connect to the Aprilaire Cloud. Confirm
that the internet connection is working.
The display will alternate between displaying the frame
and all bars.
There is an internal error with the thermostat Wi-Fi radio.
The thermostat will continue to control the HVAC, but
will not be able to connect to Wi-Fi. Contact an HVAC
professional for repair.
The frame will flash on and off.
Wi-Fi radio turned off. Refer to the Accessing Wi-Fi Settings
Menu section on page 14 for information about turning the
Wi-Fi radio on.
Not displayed.
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