Black Box ServSwitch Jr. SW621A-R2 User Manual

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TABLE OF CONTENTS
Chapter Page
5. Troubleshooting ...................................................................................... 33
5.1 Restoring Factory-Default Settings ................................................... 33
5.2 Common Problems ........................................................................... 34
5.2.1 CPU Doesn’t Boot ................................................................... 34
5.2.2 Can’t Switch Ports from Keyboard ......................................... 35
5.2.3 Typed Characters Wrong or Missing ..................................... 35
5.2.4 Can’t Switch or Scan to Certain Ports ................................... 35
5.2.5 ServSwitch Jr. Scans or Switches to Empty Ports ................... 35
5.2.6 Mouse Driver Doesn’t Load ................................................... 36
5.2.7 Can’t Access Mouse Functions ............................................... 36
5.2.8 PS/2 Mouse Gets Out of Sync ................................................ 36
5.2.9 Mouse Doesn’t Move Pointer/Cursor ................................... 37
5.2.10 Display is Fuzzy ...................................................................... 37
5.2.11 Video Not Synchronized or Wrong Color ........................... 37
5.2.12 Can’t Access High-Resolution Mode ................................... 38
5.2.13 CPUs Lock Up When Windows 3.x Loaded ........................ 38
5.2.14 ServSwitch Jr. Doesn’t Work with Docking Station ............. 38
5.2.15 ServSwitch Jr. Doesn’t Work with
Dongle-Protected Software ............................................... 38
5.2.16 ServSwitch Jr. Doesn’t Work with IBM ThinkPad ................ 38
5.3 Calling Black Box .............................................................................. 39
5.4 Shipping and Packaging ................................................................... 39
Appendix A: NVRAM Factory Defaults ......................................................... 40
Appendix B: Cable Product Codes ................................................................ 41
Appendix C: Rackmounting the ServSwitch Jr. ............................................ 43

Black Box ServSwitch Jr. SW621A-R2 Specifications

General

Brand	Black Box
Model	ServSwitch Jr. SW621A-R2
Category	Switch
Language	English