16
Possible causes of faults
General errors (displayed in red and white)
"white/white/white/red"
Error 1 [0001]
The charging cable plug was disconnected
during the charging cycle:
The charging cable plug was not correctly
locked – disconnect the charging cable plug
and reconnect correctly, ensuring that it locks
properly.
"white/white/orange/orange"
Error 3 [0011]
Temperature cut-out:
The maximum temperature in the Wallbox was
exceeded. After briefly displaying the error code,
status LED segments S2 and S4 will flash in
orange until the Wallbox has cooled down.
"white/red/white/red"
Error 5 [0101]
The Wallbox has not detected an electric
or plug-in hybrid vehicle, but instead an
unauthorised load:
Only electric vehicles which comply with
the standard may be charged. Remove the
unauthorised load and restart the charging
process.
"red/white/white/white"
Error 8 [1000]
The charging cable plug on the Wallbox is
emitting an invalid state:
Cable hardware error – disconnect the charging
cable plug and reconnect properly, if necessary
replace the cable.