TROUBLESHOOTING
II
the
machine stops operating
co
rrectly, check
the
fo
ll
owing possible problems before requesting service.
You
can
solve most problems by yourself. If you ne
ed
additional help,
the
Brother Solutions Center offers the latest FAQs and
troubleshooting
ti
ps. Visit us at " http:/f<upoort brother
corn•
. If
the
problem persists, contact your Brother dealer or
the
nearest
autho
ri
ze
d Brother Service Center.
Symptom
Possible
ca
use How
to
put it r
ig
ht Page
I
The main power switch is turned off. Turn
on
the
main power switch. 8
Th
esew
iL
The bobbin-winder shaft is pushed
to
the Move the
bobb
in
-w
ind
er
shaft
to
the
14
machine right. left.
not worlc.
You
have not used
the
foot contro
ll
er
Use the foot contro
ll
er
properly.
8
properly.
Fabric
bein~
sew
nwitht
e
lift up the fabric and cut
the
threads
machine Thread
is
tangled
be
l
ow
the
needle plate.
40
cannot
be
bel
ow
it, and clean
the
race.
removed.
The
needle
is
in
correctly insta
ll
ed. Correctly install
the
needle. 8
The needle clamp screw is loose.
Use
the screwdriver
to
fi
rmly tighten
the scr
ew
.
9
The needle
is
bent
or
blun
t.
Replace
the
needle. 8
The
upJv'.r
thread
was
not threaded
correct
y.
Corr
ect
the
upper threading. 17
You have not used
the
right
comb
ination
of
Choose a thread and needle that are
22
fabric, thread and needle.
appropriate
for
the type of fabric.
The presser foot you are using is not Attach
the
presser foot that is correct
appropriate for
the
type
of
stitch that you
for
the type of stitch that you want
to
-
Th
e needle
want to sew.
sew.
breaks.
T
he
upper thread tension
is
too
tight.
loosen
the
upper thread tension. 27
You
are
pu
ll
ing
the
fab
ri
c
too
much.
Lightly guide
the
fabric. -
You
have not
fitted
the spool p
ro
perly. Fit
the
spool properl
y.
17
T
he
ar
ea
around the hole in
the
needle
Replace
the needle plate.
plate
or
t
he
presser foot is scratched.
Contact your
retailer
or
the
nea
rest
-
authorized Brother Service Center.
Replace the
bobb
in case.
T
he
bobb
in
case
is scratched. Contact your retailer or t
he
nearest
-
authorized Brother Service Center.
You have not used a
bobb
in
that has been Use a
bobb
in
that has been
des
igned
13
designed
for
this machine.
for
this machine.
You have not threaded the
u~per
thread
properly. (For exampl
e,
you ave
not
fitted
Corr
ect
the upper threading. 17
the
spool prope
rly,
or
the
thread has come
The
ugper
out
of
the
gui
de
above
the
needle.)
threa
There are knots
or
tangles in
the
thread. Remove any knots or tangles.
-
breaks.
The needle is not appropriate
for
the thread
you are using.
Choose a needle that
is
appropriate
for
the type of stitch.
22
"'
T
he
upper thread tension
is
too
tight.
loosen
the
upper thread tension. 27
42
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