Brother HL-5240 User Manual

7. Troubleshooting
83
Paper handling
First, make sure that you are using paper that meets Brother recommended paper specifications. See About
paper on page 5.
Problem Recommendation
The printer does not feed
paper.
 If there is paper in the paper tray, make sure it is straight. If the paper is curled,
straighten it before printing. Sometimes it is helpful to remove the paper. Turn the
stack over and put it back in the paper tray.
 Cut the amount of paper in the paper tray, and then try again.
 Make sure that manual feed mode is not chosen in the printer driver.
The printer does not feed paper
from the MP tray.
 Fan the paper well and put it back in firmly.
 Make sure that you have chosen the MP Tray in the Paper Source of the printer
driver.
The printer does not feed
envelopes.
 The printer can feed envelopes from the multi-purpose tray. You must set up your
application to print on the size of envelopes you are using. This is usually done in
the page setup or document setup menu of your software. See your application
manual.
A paper jam has occurred.  Clear the jammed paper. See Paper jams and how to clear them on page 84.
The printer does not print.  Make sure that the cable is connected to the printer.
 Make sure that you have chosen the proper printer driver.
When printing on normal paper,
it creases.
 Change the printer driver setting in Media Type to a thin setting.
When printing on Legal size
paper or longer sized paper,
the paper slides off the top
output tray.
 Pull out and lift up the output tray support flap.

Brother HL-5240 Specifications

General

Color	No
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	28 ppm
Internal memory	16 MB
Maximum internal memory	512 MB
Sound power level (standby)	30 dB
Sound pressure level (printing)	50 dB
Mac compatibility	Yes
Networking features	NC-2100p
Compatible operating systems	Windows 95 / 98 /Me & NT4.0 / 2000 / XP Mac OS Linux DOS
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	500 sheets
Media weight (tray 1)	60 - 105 g/m2
Non-ISO print media sizes	Letter
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
Supported network protocols (IPv4)	TCP/IP, ARP, RARP, BOOTP, DHCP, WINS/NetBIOS, LPR/LPD, Port9100, POP3/SMTP, SMBPrint, TELNET, SNMP, HTTP, TFTP
Display	-
Bundled software	- PCL Printer Driver & BR Script 3 (PPD file)~ Windows 95 / 98 / Me, & NT4.0 / 2000 / XP - Brother Laser Driver ~ Mac 9.1-9.2, Mac OS X 10.2.4 ~ - GDI Printer Driver - BR-Script 3 (PPD) - Interactive Help
Power consumption (standby)	80 W
Power consumption (printing)	610 W

Weight and Dimensions

Dimensions (WxDxH)	371 x 383 x 246 mm

Summary

Safety precautions

To use the printer safely

Details warnings and cautions to ensure safe operation of the printer.

About this Printer

Printing Methods

Duplex Printing

Explains how to print on both sides of the paper using duplex functionality.

Driver and Software

Printer driver

Explains the role of printer drivers and available types for different OS.

Features in the printer driver (For Windows®)

Describes settings and options available in the Windows printer driver interface.

Control Panel

LEDs (Light Emitting Diodes)

Service call indications

Control panel buttons

Options

Routine Maintenance

Replacing the toner cartridge

Replacing the drum unit

Cleaning

Troubleshooting

Identifying your problem

Initial checks and steps to diagnose printer issues.

Paper jams and how to clear them

Detailed procedures for safely removing paper jams from the printer.

Improving the print quality

Tips and solutions for common print quality problems like faint or smudged output.