Brother HL-5240 User Manual

7. Troubleshooting
91
Improving the print quality
If you have a print quality problem, print a test page first (see Print a test page on page 52). If the printout
looks good, the problem is probably not the printer. Check the interface cable or try the printer on another PC.
This section gives information on the following topics.
Examples of poor print
quality
Recommendation
Faint
 Check the printer
’s environment. Conditions such as humidity, high
temperatures, and so on, may cause this print fault. See Positioning the printer
on page 4.
 If the whole page is too light, Toner Save Mode may be on. Turn off Toner Save
Mode in the printer Properties tab of the driver.
 Put in a new toner cartridge. See Replacing the toner cartridge on page 63.
 Put in a new drum unit. See Replacing the drum unit on page 68.
 You may clear the problem by wiping the scanner window with a soft cloth. See
Cleaning the inside of the printer on page 74.
Gray background
 Make sure that you use paper that meets our specifications. See About paper on
page 5.
 Check the printer
’s environment. Conditions such as high temperatures and high
humidity can increase the amount of background shading. See Positioning the
printer on page 4.
 Put in a new toner cartridge. See Replacing the toner cartridge on page 63.
 Put in a new drum unit. See Replacing the drum unit on page 68.
Ghost
 Make sure that you use paper that meets our specifications. Rough-surfaced
paper or thick print media may cause this problem. See About paper on page 5.
 Make sure that the media type setting in the driver matches the type of paper you
are using. See About paper on page 5.
 Put in a new drum unit. See Replacing the drum unit on page 68.
 The fuser unit may be contaminated. Call Brother Customer Service.
Toner specks
 Make sure that you use paper that meets our specifications. Rough-surfaced
paper may cause the problem. See About paper on page 5.
 The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit on page 68.
 The fuser unit may be contaminated. Call Brother Customer Service.
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Brother HL-5240 Specifications

General

Color	No
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	28 ppm
Internal memory	16 MB
Maximum internal memory	512 MB
Sound power level (standby)	30 dB
Sound pressure level (printing)	50 dB
Mac compatibility	Yes
Networking features	NC-2100p
Compatible operating systems	Windows 95 / 98 /Me & NT4.0 / 2000 / XP Mac OS Linux DOS
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	500 sheets
Media weight (tray 1)	60 - 105 g/m2
Non-ISO print media sizes	Letter
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
Supported network protocols (IPv4)	TCP/IP, ARP, RARP, BOOTP, DHCP, WINS/NetBIOS, LPR/LPD, Port9100, POP3/SMTP, SMBPrint, TELNET, SNMP, HTTP, TFTP
Display	-
Bundled software	- PCL Printer Driver & BR Script 3 (PPD file)~ Windows 95 / 98 / Me, & NT4.0 / 2000 / XP - Brother Laser Driver ~ Mac 9.1-9.2, Mac OS X 10.2.4 ~ - GDI Printer Driver - BR-Script 3 (PPD) - Interactive Help
Power consumption (standby)	80 W
Power consumption (printing)	610 W

Weight and Dimensions

Dimensions (WxDxH)	371 x 383 x 246 mm