Brother HL-5270DN User Manual

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You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers
the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
Identifying your problem
First, check the following:
 The AC power cord is connected properly and the printer is turned on.
 All of the protective parts have been removed.
 The toner cartridge and drum unit are installed properly.
 The front and back covers are fully closed.
 Paper is inserted properly in the paper tray.
 The interface cable is securely connected to the printer and the computer.
 The correct driver for the printer has been chosen and is installed.
 The PC is set up to connect to the correct printer port.
Printer does not print:
If you did not solve your problem with the above checks, identify your problem and then go to the page
suggested below.
 LCD Messages
See LCD messages on page 92.
 Printer printed an Error Message
See Error message printout on page 94.
 Paper handling
See Paper handling on page 95 and Paper jams and how to clear them on page 96.
 Other problems
See Other problems on page 112.
Pages are printed, but there are problems with:
 Print quality
See Improving the print quality on page 105.
 Printout is incorrect
See Solving print problems on page 111.
Troubleshooting

Brother HL-5270DN Specifications

General

Color	No
N-up printing	2, 4, 9, 16, 25
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Economical printing	Yes
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	28 ppm
Maximum internal memory	544 MB
Number of print cartridges	1
Total input capacity	250 sheets
Total output capacity	100 sheets
Multi-Purpose tray input capacity	50 sheets
Maximum print size	210 x 297 mm
Paper tray media types	Bond paper, Envelopes, Labels, Plain paper, Recycled paper, Transparencies
Non-ISO print media sizes	Letter
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
Supported network protocols (IPv4)	IPv4, IPv6
Networking features	Ethernet 10/100Base-TX
Power consumption (active)	610 W
Display	LCD
Sustainability certificates	ENERGY STAR
Power consumption (standby)	80 W
Power consumption (PowerSave)	9 W

Weight and Dimensions

Dimensions (WxDxH)	393 x 384 x 259 mm