Brother MFC-9325CW User Manual

128
C
Troubleshooting C
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/
.
If you are having difficulty with your machine C
If you think there is a problem with the way your faxes look, make a copy first. If the copy looks
good, the problem may not be your machine. Check the chart below and follow the troubleshooting
tips.
Troubleshooting and routine
maintenance
C
Printing or printing received faxes
Difficulties Suggestions
 Condensed print
 Horizontal streaks
 Top and bottom sentences are
cut off
 Missing lines
Usually this is caused by a poor telephone connection. If your copy looks good,
you probably had a bad connection, with static or interference on the telephone
line. Ask the other party to send the fax again.
Poor print quality See Improving the print quality on page 136.
Vertical black lines when receiving The corona wires for printing may be dirty. Clean the corona wires on the four
drum units. (See Cleaning the corona wires on page 161.)
The sender’s scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
If the problem continues, call your dealer for service.
Received faxes appear as split or
blank pages.
If the received faxes are divided and printed on two pages or if you get an extra
blank page, your paper size setting may not be correct for the paper you are using.
(See Paper Size on page 25.)
Turn on Auto Reduction. (See Printing a reduced incoming fax on page 50.)

Brother MFC-9325CW Specifications

General

DVD/CD printing	No
Print technology	LED
Maximum resolution	2400 x 600 DPI
Economical printing	Yes
Print speed (black, normal quality, A4/US Letter)	19 ppm
Fax compatibility	ITU-T G3
Dimensions (WxDxH)	429.3 x 490.2 x 391.8 mm
All-in-one functions	Copy, Fax, Print, Scan
Connectivity technology	Wired & Wireless
Display number of colors	Monochrome
Color all-in-one functions	copy, fax, print, scan
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	25000 pages per month
Recommended duty cycle	1500 pages per month
Number of print cartridges	4
Page description languages	BR-Script 3, PCL 6
Copier resize	25 - 400 %
Maximum copy resolution	- DPI
Maximum number of copies	35 copies
N-in-1 copy function (N=)	2, 4
Copy speed (black, normal quality, A4)	19 cpm
Scan to	CIFS, E-mail, File, FTP, Image, OCR, USB
Scanner type	Flatbed scanner
Input color depth	48 bit
Maximum scan area	A4 / Letter (216 x 297) mm
Maximum scan resolution	19200 x 19200 DPI
Optical scanning resolution	1200 x 2400 DPI
Fax memory	600 pages
Modem speed	33.6 Kbit/s
Fax coding methods	JBIG, JPEG, MH, MMR (Fax coding method), MR
Fax transmission speed	2 sec/page
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	100 sheets
Total number of input trays	2
Multi-Purpose tray input capacity	1 sheets
Maximum print size	216 x 356 mm
Paper tray media types	Bond paper, Envelopes, Labels, Plain paper, Recycled paper
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Display	LCD
Market positioning	Business
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Wi-Fi standards	802.11b, 802.11g
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, FTP Client and ServerTELNET Server, HTTP/HTTPS server, TFTP client and server, SMTP Client, APOP, POP before SMTP, SMTP-AUTH, SNMPv1/v2c/v3, ICMP, LLTD responder, WebServicesPrint, CIFS Client, SNTP, SSL/TLS
Supported network protocols (IPv6)	NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, FTP Client and Server, TELNET Server, HTTP/HTTPS server, TFTP client and server, SMTP Client, APOP, POP before SMTP, SMTP-AUTH, SNMPv1/v2c/v3, ICMPv6, LLTD responder, WebServicesPrint, CIFS Client, SNTP, SSL/TLS
Maximum internal memory	576 MB
Sound power level (standby)	30 dB
Sound pressure level (copying)	53 dB
AC input voltage	120 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	75 W
Power consumption (PowerSave)	12 W
Power consumption (average operating)	480 W
Package weight	28490 g
Operating relative humidity (H-H)	20 - 80 %