Brother MFC-9325CW User Manual

Troubleshooting and routine maintenance
133
C
The machine prints unexpectedly
or it prints garbage.
 Pull out the paper tray and wait until the machine stops printing. Then turn off
the machine and disconnect from the power for several minutes. (The
machine can be turned off for up to 60 hours without losing faxes stored in the
memory.)
 Check the settings in your application to make sure it is set up to work with
your machine.
The machine prints the first couple
of pages correctly, then some
pages have text missing.
 Check the settings in your application to make sure that it is set up to work with
your machine.
 Your computer is not recognising the machine’s input buffer’s full signal. Make
sure that you connected the interface cable correctly. (See the Quick Setup
Guide.)
The headers or footers appear
when the document displays on the
screen but they do not show up
when it is printed.
There is an unprintable area on the top and bottom of the page. Adjust the top and
bottom margins in your document to allow for this. (See Unprintable area
on page 17.)
The machine is not printing or has
stopped printing.
Press Job Cancel.
As the machine cancels the job and clears it from the memory it may produce an
incomplete printout.
Scanning difficulties
Difficulties Suggestions
TWAIN errors appear while
scanning.
Make sure that the Brother TWAIN driver is chosen as the primary source. In
PaperPort™ 11SE, click File, Scan or Get Photo and choose the Brother TWAIN
driver.
OCR does not work. Try increasing the scanning resolution.
Network scanning does not work. See Network difficulties on page 135.
Cannot scan. (For MFC-9325CW only) Contact your administrator to check your Secure
Function Lock Settings.
Software difficulties
Difficulties Suggestions
Cannot install software or print. Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
Cannot perform ‘2 in 1’ or ‘4 in 1’
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
The machine does not print from
Adobe
®
Illustrator
®
.
Try to reduce the print resolution. (See Advanced tab in the Software User’s Guide
on the CD-ROM.)
Printing difficulties (continued)
Difficulties Suggestions

Brother MFC-9325CW Specifications

General

DVD/CD printing	No
Print technology	LED
Maximum resolution	2400 x 600 DPI
Economical printing	Yes
Print speed (black, normal quality, A4/US Letter)	19 ppm
Fax compatibility	ITU-T G3
Dimensions (WxDxH)	429.3 x 490.2 x 391.8 mm
All-in-one functions	Copy, Fax, Print, Scan
Connectivity technology	Wired & Wireless
Display number of colors	Monochrome
Color all-in-one functions	copy, fax, print, scan
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	25000 pages per month
Recommended duty cycle	1500 pages per month
Number of print cartridges	4
Page description languages	BR-Script 3, PCL 6
Copier resize	25 - 400 %
Maximum copy resolution	- DPI
Maximum number of copies	35 copies
N-in-1 copy function (N=)	2, 4
Copy speed (black, normal quality, A4)	19 cpm
Scan to	CIFS, E-mail, File, FTP, Image, OCR, USB
Scanner type	Flatbed scanner
Input color depth	48 bit
Maximum scan area	A4 / Letter (216 x 297) mm
Maximum scan resolution	19200 x 19200 DPI
Optical scanning resolution	1200 x 2400 DPI
Fax memory	600 pages
Modem speed	33.6 Kbit/s
Fax coding methods	JBIG, JPEG, MH, MMR (Fax coding method), MR
Fax transmission speed	2 sec/page
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	100 sheets
Total number of input trays	2
Multi-Purpose tray input capacity	1 sheets
Maximum print size	216 x 356 mm
Paper tray media types	Bond paper, Envelopes, Labels, Plain paper, Recycled paper
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Display	LCD
Market positioning	Business
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Wi-Fi standards	802.11b, 802.11g
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, FTP Client and ServerTELNET Server, HTTP/HTTPS server, TFTP client and server, SMTP Client, APOP, POP before SMTP, SMTP-AUTH, SNMPv1/v2c/v3, ICMP, LLTD responder, WebServicesPrint, CIFS Client, SNTP, SSL/TLS
Supported network protocols (IPv6)	NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, FTP Client and Server, TELNET Server, HTTP/HTTPS server, TFTP client and server, SMTP Client, APOP, POP before SMTP, SMTP-AUTH, SNMPv1/v2c/v3, ICMPv6, LLTD responder, WebServicesPrint, CIFS Client, SNTP, SSL/TLS
Maximum internal memory	576 MB
Sound power level (standby)	30 dB
Sound pressure level (copying)	53 dB
AC input voltage	120 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	75 W
Power consumption (PowerSave)	12 W
Power consumption (average operating)	480 W
Package weight	28490 g
Operating relative humidity (H-H)	20 - 80 %