Brother MFC-9325CW User Manual

Troubleshooting and routine maintenance
145
C
Error and maintenance messages C
As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error or required routine maintenance and
shows the appropriate message. The most common error and maintenance messages are shown
below.
You can clear most errors and perform routine maintenance messages by yourself. If you need
more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips:
Visit us at http://solutions.brother.com/
Error Message Cause Action
Access Error
(MFC-9325CW only)
The device is removed from the
USB direct interface while the
data is processing.
Press Stop/Exit. Reinsert the device and try
to print with Direct Print.
Belt End Soon The belt unit is near the end of its
life.
Buy a new belt unit before you get a
Replace Belt message.
Calibrate Calibration failed. Press Mono Start or Colour Start and try it
again.
 Turn off the machine. Wait a few
seconds, then turn it on again.
 Identify the colour causing the problem
and put in a new drum unit. (See
Replacing the drum units on page 178.)
To identify the colour of the drum unit,
visit us at http://solutions.brother.com/
to
view our FAQs and troubleshooting tips.
 Put in a new belt unit. (See Replacing the
belt unit on page 181.)
 Put in a waste toner box. (See Replacing
the waste toner box on page 185.)
 If the problem continues, call your dealer
or Brother Customer Service.
Cartridge Error
Put the Black (K)
Toner Cartridge
back in.
1
1
The colour of the
problem toner
cartridge is shown in
the message.
The toner cartridge is not installed
correctly.
Take out the drum unit and toner cartridge
assembly for the toner colour that is
indicated on the LCD. Remove the toner
cartridge and then re-install it in the drum.
Put the drum unit and toner cartridge
assembly back into the machine again.

Brother MFC-9325CW Specifications

General

DVD/CD printing	No
Print technology	LED
Maximum resolution	2400 x 600 DPI
Economical printing	Yes
Print speed (black, normal quality, A4/US Letter)	19 ppm
Fax compatibility	ITU-T G3
Dimensions (WxDxH)	429.3 x 490.2 x 391.8 mm
All-in-one functions	Copy, Fax, Print, Scan
Connectivity technology	Wired & Wireless
Display number of colors	Monochrome
Color all-in-one functions	copy, fax, print, scan
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	25000 pages per month
Recommended duty cycle	1500 pages per month
Number of print cartridges	4
Page description languages	BR-Script 3, PCL 6
Copier resize	25 - 400 %
Maximum copy resolution	- DPI
Maximum number of copies	35 copies
N-in-1 copy function (N=)	2, 4
Copy speed (black, normal quality, A4)	19 cpm
Scan to	CIFS, E-mail, File, FTP, Image, OCR, USB
Scanner type	Flatbed scanner
Input color depth	48 bit
Maximum scan area	A4 / Letter (216 x 297) mm
Maximum scan resolution	19200 x 19200 DPI
Optical scanning resolution	1200 x 2400 DPI
Fax memory	600 pages
Modem speed	33.6 Kbit/s
Fax coding methods	JBIG, JPEG, MH, MMR (Fax coding method), MR
Fax transmission speed	2 sec/page
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	100 sheets
Total number of input trays	2
Multi-Purpose tray input capacity	1 sheets
Maximum print size	216 x 356 mm
Paper tray media types	Bond paper, Envelopes, Labels, Plain paper, Recycled paper
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Display	LCD
Market positioning	Business
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Wi-Fi standards	802.11b, 802.11g
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, FTP Client and ServerTELNET Server, HTTP/HTTPS server, TFTP client and server, SMTP Client, APOP, POP before SMTP, SMTP-AUTH, SNMPv1/v2c/v3, ICMP, LLTD responder, WebServicesPrint, CIFS Client, SNTP, SSL/TLS
Supported network protocols (IPv6)	NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, FTP Client and Server, TELNET Server, HTTP/HTTPS server, TFTP client and server, SMTP Client, APOP, POP before SMTP, SMTP-AUTH, SNMPv1/v2c/v3, ICMPv6, LLTD responder, WebServicesPrint, CIFS Client, SNTP, SSL/TLS
Maximum internal memory	576 MB
Sound power level (standby)	30 dB
Sound pressure level (copying)	53 dB
AC input voltage	120 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	75 W
Power consumption (PowerSave)	12 W
Power consumption (average operating)	480 W
Package weight	28490 g
Operating relative humidity (H-H)	20 - 80 %