Brother MFC-9325CW User Manual

Troubleshooting and routine maintenance
131
C
Sending faxes
Difficulties Suggestions
Poor sending quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your
machine’s scanner operation. If the copy quality is not good, clean the scanner.
(See Cleaning the scanner glass on page 159.)
Transmission Verification Report
says RESULT:ERROR.
There is probably temporary noise or static on the line. Try sending the fax again.
If you are sending a PC Fax message and get RESULT:ERROR on the
Transmission Verification Report, your machine may be out of memory. To free up
extra memory, you can turn off fax storage (see Turning off Remote Fax Options
on page 74), print fax messages in memory (see Printing a fax from the memory
on page 51) or cancel a delayed fax or polling job (see Checking and cancelling
waiting jobs on page 45). If the problem continues, ask the telephone company to
check your telephone line.
If you often get transmission errors due to possible interference on the telephone
line, try changing the Compatibility setting to Basic(for VoIP). (See
Telephone line interference/ VoIP on page 144.)
Sent faxes are blank. Make sure you are loading the document properly. (See Loading documents
on page 23)
Vertical black lines when sending. Black vertical lines on faxes you send are typically caused by dirt or correction fluid
on the glass strip. (See Cleaning the scanner glass on page 159.)
Cannot send a fax. (For MFC-9325CW only) Contact your administrator to check your Secure
Function Lock Settings.
Handling incoming calls
Difficulties Suggestions
The machine ‘Hears’ a voice as a
CNG Tone.
If Fax Detect is set to On, your machine is more sensitive to sounds. It may
mistakenly interpret certain voices or music on the line as a fax machine calling
and respond with fax receiving tones. Deactivate the machine by pressing
Stop/Exit. Try avoiding this problem by turning Fax Detect to Off. (See Fax Detect
on page 49.)
Sending a Fax Call to the machine. If you answered on an external or extension telephone, press your Remote
Activation code (default setting is l51 (l91 for New Zealand)). When your
machine answers, hang up.
Custom features on a single line. If you have Call Waiting, Call Waiting/Caller ID, Caller ID, Voice Mail, an
answering machine, an alarm system or other custom feature on a single
telephone line with your machine, it may create a problem sending or receiving
faxes.
For Example: If you subscribe to Call Waiting or some other custom service and
its signal comes through the line while your machine is sending or receiving a fax,
the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM feature
should help overcome this problem. This condition is related to the telephone
system industry and is common to all devices that send and receive information
on a single, shared line with custom features. If avoiding a slight interruption is
crucial to your business, a separate line with no custom features is recommended.

Brother MFC-9325CW Specifications

General

DVD/CD printing	No
Print technology	LED
Maximum resolution	2400 x 600 DPI
Economical printing	Yes
Print speed (black, normal quality, A4/US Letter)	19 ppm
Fax compatibility	ITU-T G3
Dimensions (WxDxH)	429.3 x 490.2 x 391.8 mm
All-in-one functions	Copy, Fax, Print, Scan
Connectivity technology	Wired & Wireless
Display number of colors	Monochrome
Color all-in-one functions	copy, fax, print, scan
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	25000 pages per month
Recommended duty cycle	1500 pages per month
Number of print cartridges	4
Page description languages	BR-Script 3, PCL 6
Copier resize	25 - 400 %
Maximum copy resolution	- DPI
Maximum number of copies	35 copies
N-in-1 copy function (N=)	2, 4
Copy speed (black, normal quality, A4)	19 cpm
Scan to	CIFS, E-mail, File, FTP, Image, OCR, USB
Scanner type	Flatbed scanner
Input color depth	48 bit
Maximum scan area	A4 / Letter (216 x 297) mm
Maximum scan resolution	19200 x 19200 DPI
Optical scanning resolution	1200 x 2400 DPI
Fax memory	600 pages
Modem speed	33.6 Kbit/s
Fax coding methods	JBIG, JPEG, MH, MMR (Fax coding method), MR
Fax transmission speed	2 sec/page
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	100 sheets
Total number of input trays	2
Multi-Purpose tray input capacity	1 sheets
Maximum print size	216 x 356 mm
Paper tray media types	Bond paper, Envelopes, Labels, Plain paper, Recycled paper
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Display	LCD
Market positioning	Business
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Wi-Fi standards	802.11b, 802.11g
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, FTP Client and ServerTELNET Server, HTTP/HTTPS server, TFTP client and server, SMTP Client, APOP, POP before SMTP, SMTP-AUTH, SNMPv1/v2c/v3, ICMP, LLTD responder, WebServicesPrint, CIFS Client, SNTP, SSL/TLS
Supported network protocols (IPv6)	NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, FTP Client and Server, TELNET Server, HTTP/HTTPS server, TFTP client and server, SMTP Client, APOP, POP before SMTP, SMTP-AUTH, SNMPv1/v2c/v3, ICMPv6, LLTD responder, WebServicesPrint, CIFS Client, SNTP, SSL/TLS
Maximum internal memory	576 MB
Sound power level (standby)	30 dB
Sound pressure level (copying)	53 dB
AC input voltage	120 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	75 W
Power consumption (PowerSave)	12 W
Power consumption (average operating)	480 W
Package weight	28490 g
Operating relative humidity (H-H)	20 - 80 %