Brother MFC-T4500DW User Manual

Home > Troubleshooting > Error and Maintenance Messages > Error Messages When Using the Brother
Web Connect Feature
Error Messages When Using the Brother Web Connect Feature
Your Brother machine displays an error message if an error occurs. The most common error messages are
shown in the following chart.
You can correct most errors yourself. If you need more tips, go to your model's FAQs & Troubleshooting page
on the Brother Solutions Center at support.brother.com.
Connection Error
Error Messages
Cause Action
Connection Error 02
Network is not connected.
Check that the machine is
connected to the network.
The machine is not connected to a
network.
• Verify that the network connection
is good.
• If the Web or Apps option was
pressed soon after the machine
was turned on, the network
connection may not have been
established yet. Wait and try
again.
Connection Error 03
Connection failed to server.
Check network settings.
• Network or server settings are
incorrect.
• There is a problem with the
network or server.
• Confirm that network settings are
correct, or wait and try again later.
• If the Web or Apps option was
pressed soon after the machine
was turned on, the network
connection may not have been
established yet. Wait and try
again.
Connection Error 07
Connection failed to server.
Set the correct Date&Time.
Date and time settings are incorrect. Set the date and time correctly. Note
that if the machine's power cord is
disconnected, the date and time
settings may have reset to factory
settings.
Authentication Error
Error Messages
Cause Action
Authentication Error 01
Incorrect PIN code. Enter
PIN correctly.
The PIN you entered to access the
account is incorrect. The PIN is the
four-digit number that was entered
when registering the account to the
machine.
Enter the correct PIN.
Authentication Error 02
Incorrect or expired ID, or
this temporary ID is already
used. Enter correctly or
reissue temporary ID.
Temporary ID is valid for 24
hours after it is issued.
The temporary ID that was entered is
incorrect.
Enter the correct temporary ID.
The temporary ID that was entered
has expired. A temporary ID is valid
for 24 hours.
Apply for Brother Web Connect
access again and receive a new
temporary ID, and then use the new
ID to register the account to the
machine.
Authentication Error 03
Display name has already
been registered. Enter
another display name.
The name you entered as the display
name has already been registered to
another service user.
Enter a different display name.
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Brother MFC-T4500DW Specifications

General

Copier resize	25 - 400 %
N-in-1 copy function	Yes
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	999 copies
N-in-1 copy function (N=)	2, 4
Copy speed (black, normal quality, A3)	15 cpm
Copy speed (color, normal quality, A3)	11 cpm
Faxing	Mono faxing
Fax memory	180 pages
Modem speed	33.6 Kbit/s
Fax transmission speed	3 sec/page
Fax speed dialing (max numbers)	2
Standard interfaces	Ethernet, USB, Wireless LAN
Scan to	E-mail, FTP, File, HTTP, Image, OCR, USB
Scanner type	Flatbed scanner
Maximum scan resolution	19200 x 19200 DPI
Optical scanning resolution	1200 x 2400 DPI
Display	TFT
Product color	Black
Display diagonal	2.7 \
Market positioning	Home & office
Print technology	Inkjet
Maximum resolution	1200 x 4800 DPI
Print speed (black, normal quality, A3)	22 ppm
Print speed (color, normal quality, A3)	20 ppm
Print speed (black, normal quality, A4/US Letter)	35 ppm
Print speed (color, normal quality, A4/US Letter)	27 ppm
Digital sender	-
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	- pages per month
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Security algorithms	SMTP-AUTH, SNMPv3, SSL/TLS
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP, FTP Server, SNMPv1/v2c/v3, TFTP server, SMTP Client, ICMP, Web Services (Print/Scan), CIFS Client, SNTP Client, LDAP, HTTP Server
Supported network protocols (IPv6)	NDP, RA, mDNS, LLMNR Responder, DNS Resolver, LPR/LPD, Custom Raw Port/Port9100, IPP, FTP Server, SNMPv1/v2c/v3 , TFTP server, Web Services (Print/Scan), SMTP Client, CIFS Client, SNTP Client, LDAP, ICMPv6, HTTP Server
Printer management	BRAdmin Light
Internal memory	128 MB
Card reader integrated	No
Sound pressure level (printing)	50 dB
Power consumption (off)	0.04 W
Power consumption (ready)	6 W
Power consumption (sleep)	1.5 W
Power consumption (copying)	28 W
Power consumption (average operating)	- W
Sustainability certificates	ENERGY STAR
Mac operating systems supported	Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1
Envelopes sizes	Com-10, DL, Monarch
Photo paper sizes	9x13 cm
Non-ISO print media sizes	Folio (media size), Index card, Legal (media size)
ISO A-series sizes (A0...A9)	A3, A5
ISO C-series sizes (C0...C9)	C5
JIS B-series sizes (B0...B9)	B5, B6
Photo paper sizes (imperial)	3.5x5, 4x6, 5x7 \
Maximum ISO A-series paper size	A3
Paper input type	Paper tray
Total output capacity	250 sheets
Multi-Purpose tray input capacity	100 sheets
Auto document feeder (ADF) input capacity	50 sheets

Weight and Dimensions

Depth	477 mm
Width	575 mm
Height	310 mm