157
Troubleshooting Guide
¡ The camera is not properly connected to the printer.
s Use the specified cable to properly connect the camera to the
printer. (p.122)
¡ The printer is not turned on.
s Turn on the printer.
Direct Printing
The images cannot be printed.
Error Code Countermeasures
Err 01
Communications between the camera and lens is faulty.
Clean the lens contacts. (p.9)
Err 02
There is a problem with the CF card. Try any of the following:
Remove and re-insert the CF card. Format the CF card. Use a
different CF card.
Err 04
The CF card is full. Erase unnecessary images in the card or
replace the CF card.
Err 05
Something obstructed the built-in flash’s automatic pop-up
operation.
Turn the power switch to <2> and <1> again.
Err 99
An error other than the above has occurred.
Remove and re-install the battery.
This error may occur if you use a non-Canon lens and the
camera or lens does not operate properly as a result.
If a camera error occurs, “Err xx” will be displayed on the LCD panel.
Follow the countermeasures below to resolve the problem for
respective error code.
If the same error occurs often, something is probably wrong with the
camera. Jot down the “xx” error code and contact your nearest Canon
Service Center.
If an error code appears after you take the picture, the camera might
have missed the shot. Press the <x> button to see if the image
appears on the LCD monitor.
Error Codes
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