Customer Assistance and Information ...............8-2
Customer Satisfaction Procedure ......................8-2
Online Owner Center ......................................8-5
Customer Assistance for Text Telephone
(TTY) Users ...............................................8-6
Customer Assistance Offices ............................8-6
GM Mobility Reimbursement Program ................8-7
Roadside Assistance Program ..........................8-8
Scheduling Service Appointments ....................8-10
Courtesy Transportation Program ....................8-10
Collision Damage Repair ................................8-12
Reporting Safety Defects ................................8-15
Reporting Safety Defects to the United States
Government ..............................................8-15
Reporting Safety Defects to the Canadian
Government ..............................................8-16
Reporting Safety Defects to
General Motors .........................................8-16
Service Publications Ordering Information .........8-16
Vehicle Data Recording and Privacy ................8-17
Event Data Recorders ...................................8-18
OnStar
®
......................................................8-19
Radio Frequency Identification (RFID) ..............8-19
Radio Frequency Statement ...........................8-19
Section 8 Customer Assistance Information
8-1
2010 - Chevrolet Colorado Owner Manual
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