Customer Assistance and Information ....... 588
Customer Satisfaction Procedure ............... 588
Online Owner Center ................................. 590
Customer Assistance for Text
Telephone (TTY) Users .......................... 591
Customer Assistance Offices ..................... 591
GM Mobility Reimbursement Program ........ 592
Roadside Assistance Program ................... 593
Courtesy Transportation ............................. 596
Vehicle Data Collection and Event Data
Recorders .............................................. 598
Collision Damage Repair ........................... 599
Reporting Safety Defects ............................ 604
Reporting Safety Defects to the
United States Government ..................... 604
Reporting Safety Defects to the
Canadian Government ............................ 604
Reporting Safety Defects to
General Motors ...................................... 604
Service Publications Ordering
Information ............................................. 605
Section 7 Customer Assistance Information
587
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