Roadside Assistance Program
In the U.S., call 1-800-CHEV-USA
(1-800-243-8872)
In Canada, call 1-800-268-6800
Service available 24 hours a day, 365 days a year.
As the owner of a new Chevrolet vehicle, you are
automatically enrolled in the Chevrolet Roadside
Assistance program. This value-added service is
intended to provide you with peace of mind as you
drive in the city or travel the open road.
Who is Covered?
Roadside Assistance coverage is for the vehicle
operator, regardless of ownership. A person driving
this vehicle without the consent of the owner is
not eligible for coverage.
The following services are provided in the U.S.
during the Bumper-to-Bumper warranty period and,
in Canada, during the Base Warranty coverage
period of the New Vehicle Limited Warranty, up to
a maximum coverage of $100.
• Fuel Delivery: Delivery of enough fuel for the
customer to get to the nearest service station
(approximately $5 in the U.S. and 10 litres
in Canada). Service to provide diesel may be
restricted. For safety reasons, propane
and other alternative fuels will not be provided
through this service.
• Lock-out Service: To ensure security, the
driver must present the vehicle registration
and personal ID before lock-out service
is provided. Lock-out service will be covered
at no charge if you are unable to gain
entry into your vehicle. If your vehicle
will not start, Roadside Assistance will
arrange to have your vehicle towed to the
nearest authorized dealership. In the
U.S., replacement keys made at the
customer’s expense will be covered within
10 miles (16 km).
• Emergency Tow From a Public Roadway or
Highway: Tow to the nearest dealership for
warranty service or in the event of a
vehicle-disabling accident. Winch-out
assistance when the vehicle is mired in sand,
mud, or snow.
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