SoftkeyProgrammable feature
button
Dedicated feature
button
Feature name
XCall Forward All
XXCall Park
XCall Park Line Status
XXCall Pickup (Pick Up)
XCall Pickup Line Status
XXConference
XDecline
XXDo Not Disturb
XXGroup Pickup (Group
Pick Up)
XXHold
XHunt Groups
XIntercom
XXMalicious Call
Identification (MCID)
XXMeet Me
XXMobile Connect
(Mobility)
XMute
XXOther Pickup
XPLK Support for Queue
Status
XPrivacy
XQueue Status
XXQuality Reporting Tool
(QRT)
XRecord
Cisco IP Phone 8811, 8841, 8845, 8851, 8851NR, 8861, and 8865 User Guide for Cisco Unified Communications Manager
11.0
107
Advanced Operations
Feature Buttons and Softkey
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