Where Should I Mount My Cisco Unified Video Camera?
Question
Should I mount my Cisco Unified Video Camera on my phone or on my computer monitor?
Answer
For casual video calling, a camera mounted directly on the phone is recommended. If you plan to turn to face
your computer monitor often (for example, if you are presenting slides), a camera mounted on monitor might
be preferable. Experiment with both and see what works best for you.
If you prefer to mount your camera on your computer monitor, ask your system administrator for a camera
mounting clip and USB extension cable.
How Can I Prevent Theft of my Cisco Unified Video Camera?
Question
How can I keep my Cisco Unified Video Camera secure to prevent theft?
Answer
If you are concerned about theft, you can place the camera in a locked drawer when not in use. If you plan to
remove the camera regularly for this reason, consider attaching the camera to a USB extension cable (available
from your system administrator) rather than mounting the camera directly on the phone.
Connecting and disconnecting the camera is easy and neither resets the phone nor disrupts the audio portion
of an active call. However, you may find connecting and disconnecting the camera easier if a USB cable is
used rather than directly removing and reattaching the camera to the phone.
Note that the Cisco wall mount kit contains a security mechanism which locks the camera to the phone.
Why Do Some Calls Not Present Video On My Video Phone?
Question
Why do not all calls display video on my phone?
Answer
To see an image of the other party on your phone screen, the other party’s phone must support video and the
other party must have a camera installed and enabled on the phone. During conference calls, the conference
system used during the call must support video conferencing.
Cisco IP Phone 8811, 8841, 8845, 8851, 8851NR, 8861, and 8865 User Guide for Cisco Unified Communications Manager
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Frequently Asked Questions
Where Should I Mount My Cisco Unified Video Camera?
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