Procedure
Step 1 Select Voice > User.
Step 2 In the Supplementary Services section, set Dial Assistance field to Yes.
Step 3 Click Submit All Changes.
Set up Extra Line Keys
Enable this feature if you want to use the buttons on both sides of the phone screen as line keys.
Procedure
Step 1 On the Configuration Utility page, click Admin Login > Voice > Phone.
Step 2 Choose a line key and select an extension to enable it.
Step 3 Click Submit All Changes.
Phone Configuration for Monitoring Other Phones
You can configure the phone to monitor the status of lines on other phones. This feature is useful if users
routinely handle calls for colleagues and need to see if they are available to answer calls. The phone monitors
each line on a separate line key. The monitoring line keys function as Busy Lamp Field (BLF) keys. A BLF
is an LED that changes color to indicate the status of the monitored line:
Table 24: BLF Key LED Status
MeaningLED Color
The monitored line is available.Green
The monitored line is busy.Red
The monitored line is ringing.Blinking red
Error in BLF key configuration.Amber
If the phone is registered to a BroadSoft server, you can set up the phone to monitor multiple users, with a
single set of configurations.
Configure the Phone to Monitor Multiple Users' Lines
If the phone is registered to a BroadSoft server, you can configure the phone to monitor the entire BLF list.
The phone assigns available line keys in sequence to monitor the BLF list entries, and starts showing the status
of the monitored lines on the BLF keys.
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Cisco IP Phone Administration
Set up Extra Line Keys