Crestron DM-TX-201-C Supplemental Guide

10 • DM-TX-201-C Supplemental Guide — Doc. 6958E
Troubleshooting
The following table provides troubleshooting information. If further assistance is required,
contact a Crestron customer service representative.
DM-TX-201-C Troubleshooting
Problem Possible Cause(s) Corrective Action
The Power LED
does not
illuminate.
The device is not
receiving power.
If the device is powered using PoDM or
HDBaseT PoE:
l Verify cable connections to the
DM OUT port.
l Verify that the equipment
connected to the DM OUT port
can provide power to this device.
If the device is powered from the
optional PW-2407WU power pack (sold
separately), verify power pack
connections to the device and to the
power outlet.
The Green LED
on the DM OUT
port does not
illuminate.
The device cannot
establish a link to the
device connected to the
DM OUT port.
Verify cable connections to the DM OUT port.
The device cannot
pass HDCP video
from the DM
OUT port.
The display that is
connected to the DM
OUT port is not HDCP
compliant.
Verify that HDMI IN content is HDCP protected
and that the DM OUT amber LED is blinking.
The device cannot
pass audio and
video from the
HDMI input.
The HDMI input is not
selected.
Verify that HDMI is routed on the device symbol.
The HDMI source is not
transmitting.
Verify that the HDMI IN LED is active.
The device cannot
pass audio and
video from the
RGB input.
The RGB input is not
selected.
Verify that RGB is routed on the device symbol.
The RGB source is not
transmitting.
Verify that the RGB IN LED is active.
The device does
not function due
to electrostatic
discharge.
The device is not
grounded properly.
Check that all ground connections have been
made properly.

Crestron DM-TX-201-C Specifications

General

Type	Network transmitter
Duplex system	Full, Half
Auto-negotiation	Yes
Ethernet LAN data rates	10, 100 Mbit/s
Maximum transfer distance	- m
Cabling technology	10/100Base-T(X)
Networking standards	IEEE 802.3at
RJ-45 ports quantity (transmitter)	2
Product color	Black
Output current	0.75 A
Output voltage	24 V
AC input voltage	100-240 V
AC input frequency	50 - 60 Hz
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	10 - 90 %

Weight and Dimensions

Depth	32 mm
Width	187 mm
Height	165 mm
Weight	721 g