PowerPanel™ Business Edition
74
z Replace the batteries if the batteries have used over 3 years.
z Contact CyberPower
for assistance and replace the batteries if the battery test still fails .
5. Troubleshooting when the PowerPanel
®
Business Edition installation fails?
If the installation file is from CyberPower web site, it may have downloaded incompletely or become
corrupt. Download the installation file again.
6. Troubleshooting when I failed to extend the off-delay time of Necessary shutdown time option?
z The communities on the Security/Authentication page in the Client and on the Network/Access of
Control page in the PDU may be not matched. Confirm that the communities with the write
permission are matched.
z The Client may use the community without write permission to access the PDU. Please promote the
permission of the community which is used by the Client to access the PDU.
7. Troubleshooting when the web interface is displayed abnormally due to large or tiny size on
Google Chrome 3?
It is caused by the default settings for minimum font size on the Google Chrome. Verify the below steps
to improve the web pages due to font size:
z Close the Chrome first. Find the preference file located at Documents and
Settings\Users_Name\Local Settings\Application Data\Google\Chrome\User
Data\Default\Preferences in Windows XP and Users\User_Name
\AppData\Local\Google\Chrome\User Data\Default\Preferences in Windows Vista.
z Use the text editor to open preference file. You will find the keyword “webkit:” in the file and insert
minimum_font_size and minimum_logic_font_size in the below example:
“webkit”:{
“webprefs”: {
“default_fixed_font_size”: 13,
“default_font_size”: 16,
"fixed_font_family": "Courier New",
“minimum_font_size”: 10 ,
“minimum_logical_font_size”: 10
………..(skipped)
}
}
Set both minimum_font_size and minimum_logic_font_size to 10 in order to display the pages
normally. Save the preference file and launch the Chrome again to access PPBE software.
8. Troubleshooting when PPBE software cannot send WLM notifications in case of power events?
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