Datalogic QuickScan L QD2300 User Manual

Troubleshooting
Quick Reference Guide 5
Troubleshooting
Problem
Possible
Cause
Possible
Solutions
Nothing happens
when the scan but-
ton is pulled.
No power to the
scanner.
Check system power.
Ensure power supply
is connected.
Interface or power
cables are loose.
Ensure all cable con-
nections are secure.
Laser comes on, but
barcode does not
decode.
Scanner not pro-
grammed for cor-
rect barcode type.
Ensure scanner is
programmed to read
the type of barcode
scanned. Refer to the
Product Reference
Guide (PRG) for more
information.
Barcode label is
unreadable.
Check the label to
ensure it is not
defaced. Try scanning
another barcode type.
Distance between
scanner and bar-
code is incorrect.
Move scanner closer
to or further from the
barcode.
Barcode reading
ability has
degraded.
Scan Window has
become scratched
or contaminated
with dust.
Replace window as
instructed in this
guide.
Barcode is decoded
but not transmitted
to the host.
Scanner not pro-
grammed for the
correct host type.
Scan the appropriate
host type barcode.
Refer to the Product
Reference Guide (PRG)
for more information.
NOTE
For detailed troubleshooting, refer to the Product
Reference Guide (PRG).

Datalogic QuickScan L QD2300 Specifications

General

Brand	Datalogic
Model	QuickScan L QD2300
Category	Barcode Reader
Language	English