A-Class 99
Firmware Update Error Messages
Displayed Message Descriptions / Possible Causes / Solutions
DECOMPRESSION ERROR
An error occurred during the decompression and transfer of
file data from cache storage into the Flash memory. Confirm
the firmware version and try the download again; however, if
the problem continues call for service.
ERROR ERASING FLASH
Flash memory could not successfully be erased. Defective
Flash memory is a possible cause. Try the download again;
however, if the problem continues call for service.
ERROR WRITING FLASH
The program could not successfully be written into Flash
memory. Defective Flash memory is a possible cause. Try the
download again; however, if the problem continues call for
service.
HARDWARE MISMATCH
The firmware downloaded is not compatible with the Main
Logic CCA, is for a different model printer, or is not supported
by the boot loader version. See CONFIGURATION LEVEL,
Section 4.2.4, for details.
INVALID SOFTWARE
A error was detected during download, possible causes and
solutions include:
• An invalid or corrupted file was downloading. Try resaving
the file to the host. Download the file to the printer.
• A communications error occurred. Recheck the cabling and
port settings.
SOFTWARE MISMATCH
The software level being installed is not authorized for this
printer. See PRINTER KEY, Section 4.2.4, for details.