A-Class 147
Warranty
Datamax Barcode Products
Limited Warranty Statement
A-Class
Printers
Printer
Datamax warrants* to Purchaser that under normal use and service, the A-Class Printers,
(with the exception of the thermal printhead, platen roller, and belts) purchased hereunder
shall be free from defects in material and workmanship for a period of one year (365 days)
from the date of shipment by Datamax.
Expendable and/or consumable items or parts such as lamps, fuses, labels and ribbons are
not covered under this warranty. This warranty does not cover equipment or parts that have
been misused, altered, neglected, handled carelessly, or used for purposes other than those
for which they were manufactured. This warranty also does not cover loss, damages
resulting from accident, or damages resulting from unauthorized service.
Thermal Printhead, Rollers, and Belts
This warranty* is limited to a period of one year, (365 days), or one million (1,000,000)
linear inches of use, whichever comes first, for the A-Class thermal printhead, rollers, and
belts. This one year (365 days) warranty is valid only if a Datamax - approved thermal label
media is used, as defined in the then current Datamax list of approved thermal/thermal
transfer media, a copy of which is available from Datamax. Failure to use Datamax-
approved media is justification for invalidation of this warranty. This warranty does not
cover printheads or rollers which have been misused, altered, neglected, handled carelessly,
or damaged due to improper cleaning or unauthorized repairs.
Warranty Service Procedures
If a defect should occur during the warranty period, the defective unit shall be returned,
freight and insurance prepaid, in the original shipping containers, to Datamax at: 4501
Parkway Commerce Blvd., Orlando, Florida, 32808. A Return Material Authorization (RMA)
number must be issued before the product can be returned. To open an RMA please call the
Datamax Customer Service Department at (407) 523-5550. Please include your RMA
number on the outside of the box and on the shipping document. Include a contact name,
action desired, a detailed description of the problem(s), and examples when possible with
the defective unit. Datamax shall not be responsible for any loss or damages incurred in
shipping. Any warranty work to be performed by Datamax shall be subject to Datamax’s
confirmation that such product meets Datamax warranty. In the event of a defect
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