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Why does my Datamax A-Class A-6310 skip labels when printing?
If your Datamax Label Maker skips labels when printing, try the following: Calibrate the printer. You can also adjust the Media Sensor. If the label format is within 1/8 inch of the media’s edge, reduce or move the format slightly away.
What to do if nothing prints when using a software program, but test labels print normally on Datamax A-Class A-6310?
If nothing prints when using a software program but test labels print normally, ensure that the printer is in READY status. Observe the display when sending your label format to the printer. If 'Receiving Data' is not indicated, check the protocol, port settings, and/or IP Address between the printer and host. If networking, check for the appropriate Current State Icon. Also, ensure that the interface cable meets the requirements of the printer and host, and that it is properly connected. If 'Receiving Data' is indicated, disable COMMUNICATIONS / ESC SEQUENCES.
How to troubleshoot poor print quality on Datamax A-Class A-6310 Label Maker?
To troubleshoot poor print quality on your Datamax Label Maker, check the following: Ensure the Leveling Cam is correctly adjusted. Review and adjust the print quality controls. If using thermal transfer, verify the media and ribbon compatibility, using a recommended combination. Check for a dirty Printhead and clean it if necessary.
Why is there light or no print on the side of the label when using Datamax A-Class A-6310 Label Maker?
If you experience light or no print on the side of the label with your Datamax Label Maker, check the following: The Leveling Cam may be incorrectly adjusted, so adjust it. The Platen may be dirty or worn, so clean and inspect it. The HEAD BIAS setting may be incorrect, so check the setting.
What to do if there is no print using thermal transfer media on Datamax Label Maker?
If you are experiencing no print when using thermal transfer media on your Datamax Label Maker, examine the used ribbon for an image. If an image is on the ribbon, verify that the ribbon was correctly installed. Clean the printhead then correctly install the ribbon. If no image is on the used ribbon, run a Test label, and if an image printed then ensure that the protocol and port settings for the printer and host match. Increase the HEAT setting. Verify that the media and ribbon combination is compatible.
Why is label information missing when printing with Datamax A-Class A-6310 Label Maker?
If you are experiencing missing label information on your Datamax Label Maker, check the following: Check the format for character or image placement outside the label dimensions. Ensure all row / column values allow for character and bar codes space for printing within the format size. Available memory may have been exceeded by the format requirements, so try reducing the memory allocation to either the INTERNAL MODULE or SCALEABLE FONT. If using serial communication, ensure that the interface cable meets requirements. The HEAD BIAS setting may be incorrect, so check the setting.
What to do if there is no print using direct thermal media on Datamax Label Maker?
If you are experiencing no print when using direct thermal media, first test the heat reactivity of the labels. If the labels react, increase the HEAT setting via the software program or through the menu. If the labels do not react, install different media.
How to fix a blank display on Datamax A-Class A-6310 Label Maker with the backlight on?
If your Datamax Label Maker's display is blank but the backlight is on, the display contrast may be set too low. To adjust it, press and hold the MENU Key.
Why Datamax A-Class A-6310 has no power when the display backlight is off?
If your Datamax Label Maker is not powering on (display backlight is OFF), check these possibilities: Verify that the AC power cord is connected and that the power switch is ON. Verify that the AC outlet is functioning, or move the printer to another location on a different circuit. Replace a possibly damaged AC cord. The line fuse may be blown (call for service).
Why is my Datamax A-Class A-6310 Label Maker printing erratically?
If your Datamax Label Maker is printing erratically, check the following possibilities: Hex Dump Mode may be enabled, so disable it. If using serial communication, check the host and printer port settings, ensuring they match.
General| Print Resolution | 300 dpi |
|---|---|
| Print Speed | 10 ips |
| Memory | 16 MB DRAM, 8 MB Flash |
| Print Method | Thermal Transfer |
| Maximum Print Length | 99 inches |
| Connectivity | Serial, Parallel, USB |
| Supported Media Types | Labels, Tags |
| Media Thickness | 0.0025" (0.0635 mm) – 0.010" (0.254 mm) |
| Operating Temperature | 41°F to 104°F |
| Power Requirements | 100-240 VAC, 50-60 Hz |
Lists the standard features of the A-Class printer.
Instructions for safely unpacking the printer from its shipping carton.
General guidelines and requirements for installing the printer.
Details dimensions and hole locations for mounting the printer.
Explains how to connect the printer to a host system via various ports.
Details requirements and pinouts for parallel port connections.
Step-by-step guide for loading media into the printer.
Instructions for positioning the media sensor based on media type.
Guide for loading, handling, and removing ribbon for thermal transfer printing.
Steps for performing quick calibration of the printer.
Menu options for performing diagnostic tests on printer components and options.
Ensures correct media detection and should be performed when Quick Calibration fails.
Step-by-step guide for calibrating the printer using standard samples.
Adjustments to ensure consistent print quality over various media types.
Adjusts the Leveling Cam for even pressure distribution with media less than full width.
Adjusts the Burn Line to achieve print conformance and aesthetic standards.
Step-by-step instructions for replacing the printer's printhead.
Details recommended maintenance supplies, schedules, and methods for the printer.
Procedures for cleaning the printhead to ensure optimal performance.
Describes the three levels of printer reset methods available.
Instructions for updating the printer's application program (firmware).
Procedures for updating the printer's boot loader program.
Helps resolve common printer problems by providing solutions.
Lists common problems without displayed messages and their solutions.
Explains printer messages and provides possible actions or solutions.
