Dell C6522QT User Manual

Troubleshooting | 69
Specific
Symptoms
What You
Experience
Possible Solutions
Intermittent
charging
when using
USB Type-C
connection to
computer,
laptop, and so
on
Intermittent
charging
• Check if the maximum power consumption of
device is over 90 W.
• Ensure that you use only Dell approved adapter
or the adapter that comes with the product.
• Ensure that the USB Type-C cable is not
damaged.
Touchscreen problems
Specific
Symptoms
What You
Experience
Possible Solutions
Touch report
error
Touch function
miss alignment
or no touch
function
• Use the Dell provided USB cable to connect
your computer.
• Make sure the power cable has a ground pin.
• Unplug and replug the power cable to allow
initialization of the touch module.
• Make sure computer supports USB 2.0 or later.
• If the display cannot be detected by the
computer, power o/on the monitor or unplug
and replug the USB cable.
Touchscreen
non-responsive
in standby
mode
Cannot wake
up display and
computer by
using touch in
standby mode
• Access Device Manager, expand HID Interface
Device under Human Device.
• Right click HID- compliant device, click
Properties and select the check-box to allow
the device to wake the computer.
• Check Display OSD ‘Wake on touch’ setting is
enabled.

Dell C6522QT Specifications

General

Color gamut	72 %
Pixel pitch	0.372 x 0.372 mm
Response time	9 ms
Display diagonal	64.53 \
Display brightness	350 cd/m²
Display technology	LCD
Native aspect ratio	16:9
Native refresh rate	60 Hz
Vertical scan range	24 - 75 Hz
Horizontal scan range	30 - 140 kHz
Contrast ratio (typical)	1300:1
Display number of colors	1.073 billion colors
Display diagonal (metric)	163.906 cm
Active display area (W x H)	1428.5 x 803.5 mm
Number of simultaneous touchpoints	20
DVI port	No
USB version	3.2 Gen 1 (3.1 Gen 1)
USB connector type	USB Type-C
USB ports quantity	8
HDMI ports quantity	3
VGA (D-Sub) input ports	0
Orientation	Horizontal
Product color	Black
Product design	Interactive flat panel
Bezel width (top)	44.7 mm
Placement supported	Indoor
Panel mounting interface	400 x 400 mm
RMS rated power	40 W
Speaker impedance	8 Ω
Speaker frequency range	120 - 20000 Hz
Number of built-in speakers	2
Purpose	Corporate
AC input voltage	100 - 240 V
Heat dissipation	316.99 BTU/h
AC input frequency	50 - 60 Hz
Power consumption (max)	350 W
Power consumption (standby)	0.3 W
Power consumption (typical)	92.9 W
Package weight	55500 g
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	0 - 40 °C
Storage relative humidity (H-H)	5 - 90 %
Operating relative humidity (H-H)	10 - 80 %
Harmonized System (HS) code	85285210

Weight and Dimensions

Depth	78.7 mm
Width	1517.88 mm
Height	892.92 mm
Weight	45200 g
Display width	- mm
Display weight	- g