Dell E525w User Manual

Troubleshooting 289
27
Troubleshooting
Basic Printer Problems
Some printer problems can be easy to resolve. If a problem occurs with your printer, check each of the following:
• The power cable is connected to the printer, and to a properly grounded electrical outlet.
• The printer is turned on.
• The electrical outlet is not turned off at any switch or breaker.
• Other electrical equipment plugged into the outlet is working.
If you have checked all of the above and still have a problem, turn off the printer, wait for 10 seconds, and then turn
on the printer. This often fixes the problem.
NOTE: If error messages are displayed on the operator panel or on your computer screen, follow the on-screen instructions to
resolve the printer problems. For details about error messages and status codes, see "Understanding Printer Messages" on
page 248.
Display Problems
Printing Problems
NOTE: A password is required to enter Admin Menu when Panel Lock Set is set to Enable . In this case, enter the
password you specified, and press the (Set) button.
Problem Action
Menu settings changed from the operator
panel have no effect.
Settings in the software program, the printer driver, or the printer utilities have
precedence over the settings made on the operator panel.
Change the menu settings from the printer driver, the printer utilities, or the
software program instead of the operator panel.
Problem Action
Job did not print or incorrect characters
printed.
Ensure that
Ready to Copy appears on the operator panel before you send a
job to print.
Ensure that print media is loaded in the printer.
Verify that you are using the correct printer driver.
Ensure that you are using the correct Ethernet or USB cable and that it is securely
connected to the printer.
Verify that the correct print media size is selected.
If you are using a print spooler, verify that the spooler has not stalled.
Check the interface of your printer from the
Admin Menu .
Determine the host interface you are using. Print a panel settings page to verify
that the current interface settings are correct. Refer to "Printing a Report/List
Using the Operator Panel" on page 129 for details on how to print a panel settings
page.

Dell E525w Specifications

General

Print technology	Laser
Maximum resolution	600 x 600 DPI
Time to first page (black, normal)	16 s
Time to first page (color, normal)	22 s
Print speed (black, normal quality, A4/US Letter)	18 ppm
Copier resize	25 - 400 %
Maximum number of copies	99 copies
Copy speed (black, normal quality, A4)	18 cpm
Scan to	File, FTP
Scanner type	Flatbed & ADF scanner
Input color depth	24 bit
Maximum scan area	216 x 356 mm
Output color depth	8 bit
Scan speed (black)	17 inch/min
Scan speed (color)	7 inch/min
Image formats supported	JPG, TIF
Maximum scan resolution	4800 x 4800 DPI
Document formats supported	PDF
Optical scanning resolution	600 x 300 DPI
Digital sender	-
Printing colors	Cyan, Magenta, Yellow
Maximum duty cycle	30000 pages per month
Recommended duty cycle	250 - 700 pages per month
Page description languages	PCL 6
Printer management	Dell Printer Hub; Dell ColorTrack 1.0, Standard Printer MIB
Internal memory	512 MB
Processor frequency	525 MHz
Sound pressure level (printing)	64.5 dB
Fax memory	2 MB
Modem speed	33.6 Kbit/s
Paper input type	Paper tray
Total input capacity	150 sheets
Total output capacity	100 sheets
Auto document feeder (ADF)	Yes
Auto document feeder (ADF) input capacity	15 sheets
Envelopes sizes	DL
Custom media width	76.2 - 215.9 mm
Custom media length	127 - 355.6 mm
Paper tray media types	Coated paper, Plain paper, Recycled paper, Thicker paper
Paper tray media weight	106 - 163 g/m²
Non-ISO print media sizes	Letter
ISO A-series sizes (A0...A9)	A4, A5
ISO B-series sizes (B0...B9)	B5
ISO C-series sizes (C0...C9)	C5
Multi-purpose tray media types	Envelopes, Labels
Maximum ISO A-series paper size	A4
Display	LCD
Product color	Black
Market positioning	Business
Display number of lines	4 lines
Display number of characters	20
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Security algorithms	WPA, WPS
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity	1
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	40 W
Power consumption (average operating)	280 W
Mac operating systems supported	Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Linux operating systems supported	RedHat EL Linux 4.0 U6, Ubuntu 12.04
Server operating systems supported	Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2
Windows operating systems supported	Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Sustainability certificates	RoHS, ENERGY STAR
Certification	Safety: EN 60950-1/IEC 60950-1, CE Mark (EU), NOM (Mexico); SABS/ICASA (South Africa)\\r \\r EMC: EN 55022 (Class B); EN55024; EN61000-3-2 (Class A); EN 61000-3-3; R & TTE Directive (EU); UL 60950-1 / CAN/CSA-C22.2 No. 60950-1-07; ICES-003 (Canada), US CFR Title 47, FCC Part 2 and 15 Class B; FDA/DHHS (21CFR, Chapter 1, Subcapter J); ; GB4943.1, GB9254, GB17625.1
Package depth	549 mm
Package width	561 mm
Package height	520 mm
Package weight	19400 g
Operating altitude	0 - 3100 m
Storage temperature (T-T)	0 - 35 °C
Operating temperature (T-T)	5 - 32 °C
Storage relative humidity (H-H)	15 - 80 %
Operating relative humidity (H-H)	15 - 85 %

Weight and Dimensions

Depth	398 mm
Width	410 mm
Height	353 mm
Weight	16400 g