Dell Latitude 3490 User Manual

Software
This chapter details the supported operating systems along with instructions on how to install the drivers.
Operating system configurations
This topic lists the operating system supported by
Table 22. Operating systems
Windows 10
● Microsoft Windows 10 Home 64 bit
● Microsoft Windows10 Professional 64 bit
● Microsoft Windows 10 National Academic 64-bit (Bid Desk)
Others
● Ubuntu 16.04 LTS 64-bit
● NeoKylin 6.0 64 bit
Downloading drivers
1. Turn on the notebook.
2. Go to Dell.com/support.
3. Click Product Support, enter the Service Tag of your notebook, and then click Submit.
NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your notebook model.
4. Click Drivers and Downloads.
5. Select the operating system installed on your notebook.
6. Scroll down the page and select the driver to install.
7. Click Download File to download the driver for your notebook.
8. After the download is complete, navigate to the folder where you saved the driver file.
9. Double-click the driver file icon and follow the instructions on the screen.
Chipset driver
The chipset driver helps the system identify the components and install necessary drivers accurately. Verify that the chipset
was installed in the system by checking the below controllers. Many of the common devices are visible under Other Devices if
no drivers are installed. The unknown devices disappear once you install the chipset driver.
Make sure to install the following drivers, some of them may exist by default.
● Intel HID Event Filter Driver
● Intel Dynamic Platform and Thermal Framework Driver
● Intel serial IO driver
● Management Engine
● Realtek PCI-E memory card
Serial IO driver
Verify if the drivers for Touchpad, IR camera, and keyboard and are installed.
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Software 91

Dell Latitude 3490 Specifications

General

Form factor	Clamshell
Product type	Laptop
Product color	Black
Market positioning	Business
Memory slots	2x SO-DIMM
Internal memory	8 GB
Memory clock speed	2400 MHz
Memory form factor	SO-DIMM
Internal memory type	DDR4-SDRAM
Maximum internal memory	32 GB
Memory layout (slots x size)	1 x 8 GB
AC adapter included	Yes
HDD size	2.5 \
HDD speed	7200 RPM
HDD interface	SATA
Storage media	HDD
Optical drive type	No
Total storage capacity	500 GB
Compatible memory cards	SD, SDHC, SDXC
Number of HDDs installed	1
On-board graphics card ID	0x5917
Discrete graphics card model	Not available
On-board graphics card model	Intel® UHD Graphics 620
On-board graphics card family	Intel® UHD Graphics
On-board graphics card OpenGL version	4.4
On-board graphics card base frequency	300 MHz
On-board graphics card DirectX version	12.0
On-board graphics card dynamic frequency (max)	1100 MHz
Audio chip	Realtek ALC3246
Audio system	MaxxAudio Pro
Speaker power	2 W
Speakers manufacturer	Waves
Number of built-in speakers	2
Front camera HD type	HD
Front camera resolution	1280 x 720 pixels
Front camera signal format	720p
Front camera resolution (numeric)	0.92 MP
Antenna type	2x2
Wi-Fi standards	802.11a, 802.11b, 802.11g
Bluetooth version	4.1
Top Wi-Fi standard	Wi-Fi 5 (802.11ac)
WLAN controller model	Qualcomm QCA61x4A
Ethernet LAN data rates	10, 100, 1000 Mbit/s
HDMI version	1.4
Charging port type	DC-in jack
DisplayPorts quantity	0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Pointing device	Touchpad
AC adapter power	65 W
AC adapter frequency	50 - 60 Hz
AC adapter input voltage	100 - 240 V
AC adapter output current	3.34 A
AC adapter output voltage	19.5 V
Cable lock slot type	Noble
Operating altitude	0 - 3048 m
Non-operating altitude	0 - 10668 m
Storage temperature (T-T)	-40 - 65 °C
Operating temperature (T-T)	0 - 35 °C
Storage relative humidity (H-H)	0 - 95 %
Operating relative humidity (H-H)	10 - 90 %
Pixel pitch	0.226 x 0.226 mm
Pixel density	112 ppi
Display surface	Matt
Display diagonal	14 \
Display brightness	220 cd/m²
Display resolution	1366 x 768 pixels
Native aspect ratio	16:9
Contrast ratio (typical)	300:1
Bus type	OPI
Stepping	Y0
Tjunction	100 °C
Processor cache	6 MB
Processor cores	4
System bus rate	4 GT/s
Processor family	Intel® Core™ i5
Processor socket	BGA 1356
Processor threads	8
Processor codename	Kaby Lake R
Configurable TDP-up	25 W
Processor frequency	1.6 GHz
Processor cache type	Smart Cache
Configurable TDP-down	10 W
Processor lithography	14 nm
Processor manufacturer	Intel
PCI Express slots version	3.0
Processor boost frequency	3.4 GHz
Processor operating modes	64-bit
PCI Express configurations	1x2+2x1, 1x4, 2x2, 4x1
Thermal Design Power (TDP)	15 W
Configurable TDP-up frequency	1.8 GHz
Configurable TDP-down frequency	0.8 GHz
Maximum number of PCI Express lanes	12
Operating system language	ENG, ESP, FRE
Battery capacity	56 Wh
Processor code	SR3LA
Processor ARK ID	124967
Processor package size	42 x 24 mm
Supported instruction sets	AVX 2.0, SSE4.1, SSE4.2
Intel Identity Protection Technology version	1.00
Intel Stable Image Platform Program (SIPP) version	0.00

Weight and Dimensions

Depth	241.9 mm
Width	339 mm
Height	21 mm
Weight	1780 g