Dell OptiPlex 3020 User Manual

Amber LED State Description
3,6 possible system board resource and/or hardware failure
3,7 some other failure with messages on screen
Beep Code
The computer can emit a series of beeps during start-up if the display does not show errors or
problems. These series of beeps, called beep codes, identify various problems. The delay between each
beep is 300 ms, the delay between each set of beeps is 3 sec, and the beep sound lasts 300 ms. After
each beep and each set of beeps, the BIOS should detect if the user presses the power button. If so,
BIOS will jump out from looping and execute the normal shutdown process and power system.
Code 1-3-2
Cause Memory failure
NOTE: 1. If the system is attached with an internal speaker we can hear the beep sound directly.
NOTE: 2. If the system does have an internal speaker, connect an external speaker to line out
connection to hear the beep sound.
NOTE: User can also check the power LED behavior instead of the beep code for troubleshooting
purpose.
Error Messages
Error Message Description
Address mark not
found
The BIOS found a faulty disk sector or could not find a particular disk sector.
Alert! Previous
attempts at
booting this
system have failed
at checkpoint
[nnnn]. For help in
resolving this
problem, please
note this
checkpoint and
contact Dell
Technical Support.
The computer failed to complete the boot routine three consecutive times for the
same error. Contact Dell and report the checkpoint code (nnnn) to the support
technician
Alert! Security
override Jumper is
installed.
The MFG_MODE jumper has been set and AMT Management features are disabled
until it is removed.
Attachment failed
to respond
The floppy or hard drive controller cannot send data to the associated drive.
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Dell OptiPlex 3020 Specifications

General

Tcase	72.72 °C
Bus type	DMI2
Stepping	C0
Tjunction	- °C
FSB Parity	No
Processor cache	6 MB
Processor cores	4
Processor model	i5-4590
System bus rate	5 GT/s
Processor family	Intel® Core™ i5
Processor series	Intel Core i5-4500 Desktop Series
Processor socket	LGA 1150 (Socket H3)
Processor codename	Haswell
Number of QPI links	0
Processor frequency	3.3 GHz
Processor cache type	L3
Configurable TDP-down	- W
Processor lithography	22 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	3.0
Processor boost frequency	3.7 GHz
Processor operating modes	64-bit
PCI Express configurations	1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP)	84 W
Number of processors installed	1
Maximum number of PCI Express lanes	16
Memory types supported by processor	DDR3-SDRAM
Memory voltage supported by processor	1.5 V
Memory clock speeds supported by processor	1333, 1600 MHz
Memory bandwidth supported by processor (max)	25.6 GB/s
Maximum internal memory supported by processor	32 GB
On-board graphics card ID	0x412
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics 4600
Graphics card Open GL support	Yes
On-board graphics card family	Intel® HD Graphics
Maximum on-board graphics card memory	2 GB
On-board graphics card OpenGL version	4.0
On-board graphics card base frequency	350 MHz
On-board graphics card DirectX version	11.1
On-board graphics card dynamic frequency (max)	1150 MHz
Number of displays supported (on-board graphics)	3
Scalability	1S
Processor code	SR1QJ
Processor ARK ID	80815
Intel TSX-NI version	0.00
Processor package size	37.5 x 37.5 mm
Supported instruction sets	AVX 2.0, SSE4.1, SSE4.2
Thermal solution specification	PCG 2013D
Intel Identity Protection Technology version	1.00
Intel® Small Business Advantage (Intel® SBA)	-
Intel segment tagging	Enterprise, Small Business
Intel® Virtualization Technology (Intel® VT)	VT-x, VT-d
Memory slots	2x DIMM
Internal memory	4 GB
Memory channels	Dual-channel
Memory clock speed	1600 MHz
Maximum internal memory	16 GB
Memory layout (slots x size)	1 x 4 GB
HDD size	3.5 \
HDD speed	7200 RPM
HDD interface	SATA
Storage media	HDD
Optical drive type	DVD Super Multi
Total storage capacity	1000 GB
Operating system installed	Windows 7 Professional
Operating altitude	-15.2 - 3048 m
Non-operating altitude	-15.2 - 10668 m
Storage temperature (T-T)	-40 - 65 °C
Operating temperature (T-T)	0 - 35 °C
Storage relative humidity (H-H)	20 - 95 %
Operating relative humidity (H-H)	20 - 80 %
Cables included	AC
Audio system	ALC3220 HD
Product type	PC
Motherboard chipset	Intel® H81
USB 2.0 ports quantity	6
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	2
Chassis type	Mini Tower
Product color	Black
Placement supported	Vertical
Wi-Fi standards	Wi-Fi 4 (802.11n)
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Sustainability certificates	RoHS, ENERGY STAR
Certification	CECP, WEEE
Power supply	290 W
Power supply input voltage	100 - 240 V
Power supply input frequency	50 - 60 Hz

Weight and Dimensions

Depth	417 mm
Width	175 mm
Height	360 mm
Weight	9400 g