Dell OptiPlex 7460 User Manual

Troubleshooting your computer
You can troubleshoot your computer using indicators like diagnostic lights, beep codes, and error messages during the operation of the
computer.
Enhanced Pre-Boot System Assessment — ePSA
diagnostics
The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is embedded with the
BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device
groups allowing you to:
• Run tests automatically or in an interactive mode
• Repeat tests
• Display or save test results
• Run thorough tests to introduce additional test options to provide extra information about the failed device(s)
• View status messages that inform you if tests are completed successfully
• View error messages that inform you of problems encountered during testing
CAUTION
: Use the system diagnostics to test only your computer. Using this program with other computers may cause invalid
results or error messages.
NOTE: Some tests for specic devices require user interaction. Always ensure that you are present at the computer terminal
when the diagnostic tests are performed.
Running the ePSA Diagnostics
1 Invoke diagnostics boot by either of the methods suggested above
2 Once on one time boot menu use up/down arrow key to navigate to ePSA or diagnostics and press <return> key to launch
Fn+PWR will ash diagnostics boot selected on screen and launch ePSA/diagnostics directly.
3 On the boot menu screen, select the Diagnostics option.
4 Press the arrow in the lower-right corner to go to the page listing.
The items detected are listed and will be tested
5 If there are any issues, error codes are displayed.
Note the error code and validation number and contact Dell.
To run a diagnostic test on a specic device
1 Press Esc and click Yes to stop the diagnostic test.
2 Select the device from the left pane and click Run Tests.
3 If there are any issues, error codes are displayed.
Note the error code and validation number and contact Dell.
Diagnostics
Power status light: Indicates the power status.
4
96 Troubleshooting your computer

Dell OptiPlex 7460 Specifications

General

Pixel pitch	0.2745 x 0.2745 mm
Screen shape	Flat
LED backlight	Yes
Display surface	Matt
Display diagonal	24 \
Display brightness	250 cd/m²
Native aspect ratio	16:9
Display number of colors	16.78 million colors
Bus type	DMI3
Tjunction	100 °C
Processor code	SR3QS
Processor cache	12 MB
Processor cores	6
Processor model	i7-8700
System bus rate	8 GT/s
Processor family	Intel® Core™ i7
Processor series	Intel Core i7-8700 Desktop Series
Processor socket	LGA 1151 (Socket H4)
Processor threads	12
Processor codename	Coffee Lake
Processor frequency	3.2 GHz
Processor cache type	Smart Cache
Processor lithography	14 nm
Processor manufacturer	Intel
PCI Express slots version	3.0
Processor boost frequency	4.6 GHz
Processor operating modes	64-bit
PCI Express configurations	1x16, 1x8+2x4, 2x8
Thermal Design Power (TDP)	65 W
Maximum number of PCI Express lanes	16
Memory types supported by processor	DDR4-SDRAM
Memory channels supported by processor	Dual
Memory clock speeds supported by processor	2666 MHz
Memory bandwidth supported by processor (max)	41.6 GB/s
Maximum internal memory supported by processor	64 GB
Number of execution units	24
On-board graphics card ID	0x3E92
Discrete graphics card model	Not available
On-board graphics card model	Intel® UHD Graphics 630
On-board graphics card family	Intel® UHD Graphics
On-board graphics card OpenGL version	4.5
On-board graphics card base frequency	350 MHz
On-board graphics card DirectX version	12.0
On-board graphics card dynamic frequency (max)	1200 MHz
Number of displays supported (on-board graphics)	3
Operating system language	ENG, ESP, FRE
Memory slots	2
Internal memory	8 GB
Memory slots type	SO-DIMM
Memory form factor	DIMM/SO-DIMM
Maximum internal memory	32 GB
Memory layout (slots x size)	1 x 8 GB
HDD size	2.5 \
HDD speed	7200 RPM
Storage media	HDD
Total storage capacity	500 GB
Compatible memory cards	SD
Number of HDDs installed	1
Antenna type	2x2
Wi-Fi standards	802.11a, Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version	5.0
Top Wi-Fi standard	Wi-Fi 5 (802.11ac)
WLAN controller model	Intel Dual Band Wireless-AC 9560
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Product type	All-in-One PC
HDMI version	1.4/2.0
USB 2.0 ports quantity	0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	5
Product color	Black, Grey
Scalability	1S
Processor ARK ID	126686
Processor package size	37.5 x 37.5 mm
Supported instruction sets	AVX 2.0, SSE4.1, SSE4.2
Thermal solution specification	PCG 2015C
Intel Identity Protection Technology version	1.00
AC adapter frequency	47/63 Hz
AC adapter input voltage	90 - 264 V
Keyboard language	-
Privacy type	Pop-up
Total megapixels	2 MP
Camera signal format	1080p
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Depth (with stand)	- mm
Width (with stand)	540.2 mm
Weight (with stand)	- g
Depth (without stand)	52.8 mm
Height (without stand)	344 mm
Weight (without stand)	6040 g