Dell SE2719HR User Manual

Common problems
The following table contains general information about common monitor problems
you might encounter and the possible solutions:
Common Symptoms Possible Solutions
∞
Ensure that the video cable connecting the monitor and
the computer is properly connected and secure.
Verify that the power outlet is functioning properly using any
other electrical equipment.
∞
Ensure that the power button is pressed.
∞
Ensure that the correct input source is selected via the
Input Source menu.
No Video/Power LED on
∞
∞
∞
∞
∞
Increase brightness and contrast controls using the OSD.
Perform monitor self-test feature check.
Check for bent or broken pins in the video cable connector.
Run the built-in diagnostics.
Ensure that the correct input source is selected via the Input
Source menu.
Poor focus
∞
∞
Eliminate video extension cables.
Reset the monitor to Factory Settings (Factory Reset).
Change the video resolution to the correct aspect ratio.
Shaky/Jittery video Reset the monitor to Factory Settings (Factory Reset).
Check environmental factors.
Relocate the monitor and test in another room.
Missing pixels
∞
∞
Cycle power On-off.
Pixel that is permanently off is a natural defect that can occur in
LCD technology.
∞
For more information on Dell Monitor Quality and Pixel Policy,
see Dell Support site at:
www.dell.com/support/monitors.
Stuck-on pixels
∞
Cycle power On-off.
Pixel that is permanently off is a natural defect that can occur in
LCD technology.
For more information on Dell Monitor Quality and Pixel Policy,
see Dell Support site at:
www.dell.com/support/monitors.
Brightness problems
∞
Reset the monitor to Factory Settings (Factory Reset).
∞
Adjust brightness & contrast controls via OSD.
Geometric distortion
Reset the monitor to Factory Settings (Factory Reset).
Adjust horizontal & vertical controls via OSD.
Horizontal/Vertical lines Reset the monitor to Factory Settings (Factory Reset).
Perform monitor self-test feature check and determine if these
lines are also in self-test mode.
∞
Check for bent or broken pins in the video cable connector.
Run the built-in diagnostics.
∞
∞
∞
∞
∞
∞
∞
∞
∞
∞
∞
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Troubleshooting
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Dell SE2719HR Specifications

General

Color	black
Screen Type	led
Tiltable	yes
OS Compatibility	windows
Screen Size	27 inches
Panel Type	ips
Aspect Ratio	16:9
Resolution	1920 x 1080
Native Resolution	1920 x 1080
Refresh Rate	60hz
Horizontal Viewing Angle	178 degrees
Vertical Viewing Angle	178 degrees
Response Time	5 milliseconds
Brightness	300 candela per square meter
Contrast Ratio	1000:1
Pixel Pitch	81 pixels per inch
VGA Ports	1
Power Saving Mode	0.5 watts
Power Consumption	23 watts
Depth with Stand	7.4 inches
Width with Stand	24.1 inches
Depth without Stand	1.8 inches
Height without Stand	14.3 inches
Net Weight without Stand	10.7 pounds