Dell UltraSharp 24 User Manual

Troubleshooting | 65
Common
Symptoms
What You
Experience
Possible Solutions
Intermittent
Problems
Monitor
malfunctions on
& off
• Ensure that the video cable connecting the
monitor to the computer is connected properly
and is secure.
• Reset the monitor to factory settings.
• Perform monitor self-test feature check to
determine if the intermittent problem occurs in
self-test mode.
Missing Color Picture missing
color
• Perform monitor self-test.
• Ensure that the video cable connecting the
monitor to the computer is connected properly
and is secure.
• Check for bent or broken pins in the video cable
connector.
Wrong Color Picture color
not good
• Change the settings of the Preset Modes in the
Color menu OSD depending on the application.
• Adjust R/G/B value under Custom Color in Color
menu OSD.
• Change the Input Color Format to PC RGB or
YPbPr in the Color menu OSD.
• Run the built-in diagnostics.
Image retention
from a static
image left on
the monitor for
a long period of
time
Faint shadow
from the static
image displayed
appears on the
screen
• Set the screen to turn o after a few minutes
of screen idle time. These can be adjusted in
Windows Power Options or Mac Energy Saver
setting.
• Alternatively, use a dynamically changing
screensaver.
Product specific problems
Problem What you
experience
Possible solutions
Screen image is
too small
Image is
centered on
screen, but
does not fill
entire viewing
area
• Check the Aspect Ratio setting in the Display
menu OSD.
• Reset the monitor to factory settings.

Dell UltraSharp 24 Specifications

General

3D	No
DDC/CI	Yes
HD type	WUXGA
Pixel pitch	0.27 x 0.27 mm
Aspect ratio	16:10
Screen shape	Flat
Response time	6 ms
Backlight type	LED
Display surface	Matt
Display diagonal	24 \
Display resolution	1920 x 1200 pixels
Display technology	LCD
Vertical scan range	56 - 76 Hz
Maximum refresh rate	60 Hz
Horizontal scan range	30 - 83 kHz
Contrast ratio (dynamic)	2000000:1
Contrast ratio (typical)	1000:1
Display number of colors	16.78 million colors
Display brightness (typical)	300 cd/m²
Supported graphics resolutions	1920 x 1200 (WUXGA)
Pivot angle	-90 - 90 °
Tilt angle range	-5 - 21 °
Cable lock slot type	Kensington
Panel mounting interface	100 x 100 mm
Input current	1.5 A
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (max)	75 W
Annual energy consumption	26 kWh
Power consumption (standby)	0.5 W
Power consumption (typical)	23 W
Power consumption (PowerSave)	17.8 W
Certification	TCO, FCC, NFPA 99
Product color	Black
Market positioning	Business
Cables included	AC, DisplayPort, USB
Operating altitude	0 - 5000 m
Non-operating altitude	0 - 12192 m
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	0 - 40 °C
Storage relative humidity (H-H)	5 - 90 %
Operating relative humidity (H-H)	10 - 80 %
Package depth	648 mm
Package width	242.1 mm
Package height	452.9 mm
Package weight	8350 g
Package material	Corrugated cardboard, Expanded polyethylene (EPE) foam, Polyethylene (PE)
USB hub version	3.2 Gen 1 (3.1 Gen 1)
USB upstream port type	USB Type-B
VGA (D-Sub) ports quantity	0
USB Type-A downstream ports quantity	5
Pallet width	1016 mm
Pallet height	1025.9 mm
Pallet length	1219.2 mm
Pallet weight	128021 g
Quantity per pallet	12 pc(s)
Quantity per pallet layer	6 pc(s)
Master (outer) case weight	8332.5 g
Harmonized System (HS) code	85285210
Number of layers per pallet	2 pc(s)
Quantity per master (outer) case	1 pc(s)
Polyethylene (PE) content per bag	79.25 g
Corrugated cardboard content per package	2312 g
Expanded polyethylene (EPE) foam content per package	8.2 g
Sustainability certificates	RoHS, EPEAT Gold, ENERGY STAR

Weight and Dimensions

Depth (with stand)	205 mm
Width (with stand)	532.2 mm
Height (with stand)	402.9 mm
Weight (with stand)	6690 g
Depth (without stand)	45.7 mm
Height (without stand)	350.6 mm
Weight (without stand)	4250 g