Troubleshooting
44
5 Type 1 to start the CD menu and press
<Enter> to proceed.
6 Select Run the 32 Bit Dell Diagnostics from
the numbered list. If multiple versions are
listed, select the version that is appropriate
for your computer.
7 When the Dell Diagnostics Main Menu
appears, select the test that you want to run,
and follow the instructions on the screen.
Troubleshooting Tips
Follow these tips when troubleshooting your
computer:
• If you added or removed a part before the
problem started, review the installation
procedures and ensure that the part is
correctly installed (see your Service Manual
at support.dell.com).
• If a device does not work, ensure that the
device is properly connected.
• If an error message appears on the screen,
write down the exact message. This
message may help support personnel to
diagnose and fix the problem(s).
• If an error message occurs in a program, see
the program documentation.
NOTE: The procedures in this document
were written for the Windows default view,
so they may not apply if you set your Dell
computer to the Windows Classic view.
Power Problems
CAUTION: Before working inside your
computer, read the safety information that
shipped with your computer. For additional
safety best practices information, see the
Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance.
book.book Page 44 Thursday, September 25, 2008 2:38 PM
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