Denon HEOS 1 User Manual

Music cuts out or delays sometimes
Solution Refer to Page
0
Make sure your Internet connection is operating correctly. If you are sharing your network with other users or devices, they may
be using most of your bandwidth (especially if they are streaming video).
6
0
Make sure your speakers are within range of your wireless network. 6
0
Make sure your speakers are not located near other electronic devices that could interfere with it’s wireless connectivity (like
microwave ovens, cordless phones, TVs, etc…).
6
I hear a delay when using the AUX Input with my TV
Solution Refer to Page
0
If you are connecting the AUX input with your cable or satellite box for enjoying TV audio through multiple HEOS speakers, you
may hear a delay between when you see someone speak and when you hear the audio. This is because the HEOS system
must buffer the audio before it sends it out to the speakers so that it arrives at all speakers at the same time.
21
0
You can avoid this delay by listening only to the speaker which is directly connected to the set top box. －
Contents Setup Use Troubleshooting Status LED Appendix
50

Denon HEOS 1 Specifications

General

Tweeter	Yes
Speaker type	-
Speaker placement	Tabletop/bookshelf
Number of speakers	1
Audio output channels	1.0 channels
Amplifier class	D
Frequency range	2.4 - 5 GHz
Headphone connectivity	3.5 mm
Connectivity technology	Wired & Wireless
Product color	White
Operating temperature (cooling) (T-T)	5 - 35 °C
AC input frequency	50 - 60 Hz
AC adapter frequency	50/60 Hz
AC adapter input voltage	100 - 240 V
Recommended usage	Universal
RMS rated power	- W
Number of amplifier channels	2 channels

Weight and Dimensions

Depth	128 mm
Width	129 mm
Height	189 mm
Weight	1420 g

Summary

Introduction to HEOS

Before You Begin

System Requirements

Minimum hardware and software requirements for setting up your HEOS system.

Network Requirements

Details on necessary wireless network setup and high-speed internet connection for HEOS.

Controller Requirements

What's Included with Your Speaker

What's Included with Your Battery Pack

Front Panel Overview

Speaker Controls

Back Panel Overview

Battery and Charging Indicators

Placing Your HEOS Device

Wall or Ceiling Mounting

Guidance on optional wall or ceiling mounting for the HEOS 1 speaker.

Powering and App Setup

Setting Up Your First HEOS Speaker

Adding More HEOS Devices

Adding Wired Speakers

Steps to connect additional HEOS speakers via Ethernet for multi-room audio.

Adding Wireless HEOS Devices

Instructions for adding wireless HEOS speakers through the HEOS app.

Using Your HEOS Device

Selecting a Room/Speaker

How to choose and control individual HEOS devices or rooms within the app.

Listening to Radio

Playing Music from Your Mobile Device

Playing Music from Networked PC or NAS

Playing Music from the AUX Input

Playing Music from a USB Device

HEOS Account Management

What is a HEOS Account?

Explanation of the HEOS account's role in managing music services.

Why You Need a HEOS Account

Benefits of using a HEOS account for accessing music services across devices.

Signing Up for a HEOS Account

Process for creating a new HEOS account when first using the app.

Changing Your HEOS Account Settings

How to modify account details like location, password, or sign out.

Music Services Integration

Adding a Music Service

Steps to link your music streaming service accounts to the HEOS system.

Changing Music Service Settings

How to edit or manage the settings for connected music services.

Multi-Room Audio Control

Grouping Rooms for Synchronized Playback

How to group multiple HEOS devices to play the same music in sync.

Ungrouping Rooms

Grouping All Rooms (Party Mode)

Ungrouping All Rooms

Stereo Pairing

Creating a Stereo Pair

How to pair two HEOS 1 speakers for dedicated left and right channel audio.

Confirming Stereo Pair Setup

Changing Stereo Pair Name

Adjusting Speaker Balance

Swapping Left/Right Channels

Removing a Stereo Pair

Managing the Playback Queue

Adding Tracks to the Queue

Options for queuing music: Play Now, Play Next, Add to End.

Repeat and Shuffle Playback

How to control repeat and shuffle modes for the playback queue.

Rearranging the Play Queue

Deleting Songs from the Play Queue

Deleting All Songs from Play Queue

Saving Playlists

Speaker Adjustment Settings

Changing Speaker Name

How to rename an individual HEOS speaker.

Changing Wireless Network Connection

Steps to connect or switch the speaker to a different wireless network.

Speaker Equalizer Settings

Adjusting Audio Quality

Adjusting Status Light Brightness

Advanced Speaker Settings

Network Settings Configuration

Accessing network interface, wireless settings, and IP address configuration.

Wireless Power Saving Feature

Explanation of the power-saving feature for wireless radios.

Firmware Upgrade Procedures

About HEOS Device Information

Updating Your HEOS System

Exploring Advanced HEOS Features

Submitting Diagnostic Information

How to send diagnostic data to Denon technical support for troubleshooting.

Sharing Music from Your Mobile Device

Resetting Your Controller App

Understanding HEOS Power Modes

Setting Up the HEOS 1 Go Pack

Connecting the Rechargeable Battery

Step-by-step guide to attaching the battery pack to the HEOS 1 speaker.

Charging the Go Pack Battery

Attaching the Bluetooth Adapter

Pairing HEOS 1 via Bluetooth

Closing the Splashguard Properly

Turning Off the Go Pack Battery

Basic Troubleshooting Guide

Speaker Network Connection Issues

Solutions for issues when the speaker fails to connect to the network.

Device Not Found Error Message

Troubleshooting steps for the 'Device was not found' message in the HEOS app.

Front LED Flashing Problem

Bluetooth Device Pairing Errors

Troubleshooting No Bluetooth Audio

Battery Attachment Problems

Audio Interruption and Delays

AUX Input Audio Delay with TV

Connecting via WPS Network

Resetting HEOS Speaker Settings

Restoring Factory Defaults

Contacting Denon Customer Support

Status LED Indicator Guide

Network Connection Status LEDs

LED indicators for network connection status and setup.

Device Status and Error LED Indicators

LED indicators for connection, configuration, and error states.

Reboot and Reset Status LEDs

LED indicators for device rebooting and soft/hard reset operations.

Error and Update Status LEDs

LED indicators for firmware errors, hardware errors, and software updates.

Network, Volume, and Mute LEDs

LED indicators for network errors, volume changes, and mute status.

WPS and Power Management LEDs

LED indicators for WPS connection status and power management modes.

HEOS 1 Go Pack Battery Status

Charging Status Indicators

Describes the battery indicator behavior when the unit is plugged in and charging.

Battery Level Indicators

How to check and interpret the battery level when the unit is running on battery.

Supported Audio File Types and Codecs

HEOS 1 Technical Specifications

Wireless LAN and Frequency Range

Details on wireless network type and frequency range for HEOS 1.

General Operating and Power Specs

Includes operating temperature, power supply, and power consumption details.

HEOS 1 Dimensions and Weight

Product Information and Trademarks

Software License Agreements

GPL and LGPL Software Components

Lists software components licensed under GNU General Public and Lesser General Public Licenses.

Other Software License Details

Information on licenses for various other software components used in the product.