Network communication issues No network connectivity
Digi CM and Passport Troubleshooting Guide
10
3. Ping the IP address: ping <ip address>
Where the <ip address> represents the IP address assigned to the unit. If pinging the
device is unsuccessful, access the unit directly from the console port to confirm the network
settings.
a. Set up a terminal emulation program, such as HyperTerminal, using the following
port parameters to the console port:
n baud = 9600
n data bits = 8
n parity = none
n stop bits = 1
n flow control = none
b. Log in to the web interface on the device.
c. At the prompt, type: configmenu
d. In the Configuration menu, select menu item 1: Network configuration.
e. Select menu item 1: IP configuration.
f. Configure the network settings as appropriate for the local network.