Section 9: Testing & Troubleshooting
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Section 9: Testing & Troubleshooting
Testing:
• Power up system
• Program options as required (See Programming Section)
• Violate, then restore zones
• Verify correct Reporting Codes are sent to the Central Station
Troubleshooting:
• Power up system
• Enter [
][2] to view Troubles
• Perform actions indicated in the tables below.
Trouble Summary:
Trouble [1] Service Required - Press [1] or for more information
Low Battery
General System Trouble
General System Tamper
Trouble [2] - AC Trouble
Trouble [3] - Telephone Line Trouble
Trouble [4] - Failure to Communicate
Trouble [5] - Zone Fault -Press [5] or for more information
Trouble [6] - Zone Tamper - Press [6] or for more information
Trouble [7] - Wireless Device Low Battery - Press [7] or for more information
Trouble [8] - Loss of Time or Date - Press to program date and time.
Trouble Cause Troubleshooting
Trouble [1] Service Required Press [1] to determine specific trouble
Low Battery Main panel battery less than 7.2VDC
NOTE: This trouble condition will not
clear until the battery voltage is 7.6V
DC
min., under load.
NOTE: If battery is new allow 24 Hrs. for battery to charge.
• Verify voltage measured across AC terminals is 16-18 VAC.
Replace transformer if required.
• Disconnect then reconnect battery leads.
General System Trouble The system has detected the presence
of a RF Jam for 20s or communications
with the wireless receiver have failed
causing a Hardware Fault.
Check Event buffer to determine specific trouble.
If Buffer logs RF Jam trouble:
• Check for external 433MHZ signal sources
To disable RF Jam: enable Option [7] in program section [804]
subsection [90].
• If Buffer logs Hardware fault - Replace Panel
General System Tamper Cover tamper tripped
• Verify that tamper button is installed into back plate
• Verify that keypad (cover) is secured to backplate.
Trouble [2] AC Failure
No AC at panel AC input terminals
• Verify voltage measured across AC terminals is 16-18VAC.
Replace transformer if required.
Trouble [3] Telephone Line Trouble
Phone Line Voltage at TIP, RING on
main panel less than 3V
DC
• Measure the voltage across TIP and RING on the panel:
• No phone off-hook – 50VDC (approx.)
• Any phone off-hook – 5VDC (approx.)
• Wire incoming line directly to TIP and RING.
• If trouble clears, check wiring or the RJ-31x phone jack.
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