TROUBLESHOOTING
Eaton 5125 Tower UPS (1000–2200 VA) User's Guide S 05147304 Rev C www.eaton.com/powerquality
54
Silencing an Audible Alarm
Before silencing an alarm, check the alarm condition and perform the
applicable action to resolve the condition (see Table 9).
To silence the alarm for an existing fault, press the
button. If UPS
status changes, the alarm beeps, overriding the previous alarm silencing.
The alarm does not silence if there is a low battery condition.
Table 9. Troubleshooting Guide
Alarm or Condition Possible Cause Action
The indicator is not on;
the UPS does not start.
The UPS internal battery is not
connected.
See “Connecting the UPS Internal Battery” on
page 20.
The power cord is not connected
correctly.
Check the power cord connections.
The wall outlet is faulty. Have a qualified electrician test and repair
the outlet.
The indicator is flashing;
power is not available at the UPS
output receptacles.
The UPS is in Standby mode. Press the On | button to supply power to the
connected equipment.
The UPS operates normally, but
some or all of the protected
equipment is not on.
The equipment is not connected
to the UPS correctly.
Verify that the equipment is plugged into the
UPS receptacles.
For hardwired models, contact a qualified
electrician to check connections to the power
source.
One of the load segments has
been turned off through the
power management software.
Reactivate the segment with the software.
The UPS does not provide the
expected backup time.
The batteries need charging or
service.
Plug the UPS into a power outlet for 24 hours
to charge the battery. Press and hold the
button for 3 seconds.
If the indicator is still on, see “Replacing
Batteries” on page 42.
To Next Page
Loading...
Need help?
General
