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b. When the headphones are not used for a long time, the battery will enter the
hibernate status. Now it needs to charge about 30 minutes and then the red
light shall be on.
3. The headphones hear nothing.
Answer: a. Ensure if the headphones are in work status.
b. Ensure the headphones volume is suitable.
c. Ensure if the headphones are connected with mobile properly.
d. Ensure the headphones are in normal work environment.
4. Headphone is not good for talking.
Answer: a. Please ensure if your mobile is in the area with strong signal.
b. The effective operational distance of the headphones is 10m. Please ensure
the headphones are in effective operational distance and there is no
obstacle between the headphones and your mobile.
5. Why can the headphones not pause, restore, last song and next song when playing
music?
Answer: The function requires the device paired up with the headphones to support
AVRCP (Audio/Video Remote Control Profile) protocol.
6. NFC cannot be used for pairing.
Answer: a. Please ensure your mobile’s NFC function is enabled.
b. When pairing at the first time, you need to make your mobile contact the
headphones about 3 seconds until the blue and red light of the headphones
flash alternatively. Then your mobile can be taken away, otherwise the
pairing may not be successful.
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