Eizo FlexScan EV2736W User Manual

33
Chapter5Troubleshooting
5-3. Other problems
Problem Possible cause and remedy
1. The Setting menu does not appear. • Checkwhethertheoperationlockfunctionisactive(see
“3-4.LockingOperationButtons”(page23)).
2. The “Smoothing” on the Setting menu
“Screen” cannot be selected.
• Youcannotchoose“smoothing”whenthescreenis
displayedinthefollowingresolutionsorsettings.
- Theresolutionis1280×720
- Theresolutionis2560×1440
- ScreenSizeis“Normal”
3. No audio output. • Checkwhetherthestereominijackcableisconnected
properly.
• Checkwhethervolumeissetto0.
• CheckthesettingofthePCandtheaudioplayback
software.
• DuringDisplayPortsignalinput,checkthe“Source”
setting(see“3-2.Selectingsoundsourcewhileusingthe
DisplayPortsignalinput”(page22)).
4. (When using EcoView Sense)
The images remain to be displayed when
you move away from the monitor. / The
images do not reappear when you come
near it.
• Checkthesettingenvironmentofthemonitor.Presence
Sensormaynotworkcorrectlyinthefollowing
environments.
- Themonitorislocatedinaplaceaffectedbywind.
- Thereissomeheatemittingdevicenearthemonitor.
- Thereissomeobstacleinfrontofthesensor.
• Checkwhetheranydirtonthesensor.Cleanthesensor
withasoftcloth.
• Checkwhetheryouareinfrontofthemonitor.The
EcoViewSensefunctionisactivatedwhenthesensoron
thefrontsideofthemonitordetectsthemovementofheat.
• Inthehightemperatureconditions,themonitormaynot
recoverfromthepowersavingmode.Ifthescreenisnot
displayedevenaftermovingthemouseorpressingany
keyonthekeyboard,turnthemonitoroffandonusingits
powerbutton.Whenthescreenisdisplayed,increasethe
detectionsensitivityvalue(see“4-4.Settingthepower
savingmodewhenapersonleavesthemonitor”(page28)).
5. USB devices connected to the monitor do
not work.
• CheckwhethertheUSBcableisconnectedcorrectly(see
“6-5.MakingUseofUSB(UniversalSerialBus)”(page41)).
• ChangetheUSBporttoanotherone.IfthePCor
peripheraldevicesworkscorrectlybychangingtheUSB
port,contactyourlocalEIZOrepresentative.(Refertothe
manualofthePCfordetails.)
• RebootthePC.
• IftheperipheraldevicesworkcorrectlywhenthePCand
peripheraldevicesareconnecteddirectly,pleasecontact
yourlocalEIZOrepresentative.
• CheckwhetherthePCandOSareUSBcompliant.(For
USBcomplianceoftherespectivedevices,consulttheir
manufacturers.)
• CheckthePC’sBIOSsettingforUSBwhenusing
Windows.(RefertothemanualofthePCfordetails.)

Eizo FlexScan EV2736W Specifications

General

3D	No
Pixel pitch	0.233 x 0.233 mm
Aspect ratio	16:9
Response time	6 ms
Display diagonal	27 \
Display technology	LED
Viewable size, vertical	335.6 mm
Contrast ratio (dynamic)	-
Contrast ratio (typical)	1000:1
Display number of colors	16.78 million colors
Viewable size, horizontal	596.7 mm
Display brightness (typical)	300 cd/m²
Supported graphics resolutions	2560 x 1440
HDCP	Yes
USB hub version	2.0
DVI-D ports quantity	1
Headphone connectivity	3.5 mm
VGA (D-Sub) ports quantity	0
USB Type-A downstream ports quantity	2
RMS rated power	2 W
Number of OSD languages	9
Panel mounting interface	100 x 100 mm
Power consumption (max)	67 W
Power consumption (standby)	- W
Power consumption (typical)	24 W
Power consumption (PowerSave)	0.5 W
Certification	TCO Displays 6.0, ECO Sense Gold, ISO9241-307, TUV/GS, c-Tick, CE, CB, cTUVus, FCC-B, TUV/S, VCCI-B, RoHS, WEEE, CCC, GOST-R
Product color	Gray
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	20 - 80 %
Sustainability certificates	EPEAT Gold, ENERGY STAR

Weight and Dimensions

Depth (without stand)	65 mm
Width (without stand)	640 mm
Height (without stand)	379 mm
Weight (without stand)	7300 g