Emerson GO USB Logger User Manual

16
Troubleshooting and FAQ’s
Q: When connecting the Logger to my PC, it generates a le name called “INTERIM.”
What is wrong?
A: The logger has not been manually stopped and is continuously recording temperature data
(even during connection to PC.). You may transfer the le to your PC at any time. You can manually
rename the le (Serial number can be found inside the PDF report).
Q: My logger is beeping. Why and how do I turn it off?
A: If the logger is emitting a beeping noise, it is because it was congured to have an audible alert.
This is to assist in the identication of an alert. To turn off the sound, press and hold the STOP button
for 0.5 seconds. Take care not to press and hold too long (3 seconds) or you may accidentally stop
the logger.
Q: (TP1XD) I have the probe connected to the Logger but it’s not showing up in the report when I
connect the logger to the PC?
A: It’s possible that your conguration software is not set up correctly, please connect the logger to the
PC and run the conguration software. Ensure that the “Enable Probe” option is checked.
Q: I am trying to manually delete the PDF and CSV le from the logger memory to start a new dataset.
After connecting the logger, the original le is still there. What is wrong?
A: The GO USB Loggers are designed to prevent tampering of data during shipments. Any attempt to
delete les manually from the directory is disabled. To start a new dataset, use the conguration
software to clear memory rst. Note that once cleared, you cannot retrieve the old data. Make sure
to transfer a copy rst.
Q: My logger does not alert when a temperature excursion has occurred.
A: Loggers come pre-congured from factory and do not have alerts congured. Please download the
conguration software to set up your logger to meet your monitoring requirements.

Emerson GO USB Logger Specifications

General

Brand	Emerson
Model	GO USB Logger
Category	Data Loggers
Language	English