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Note: Do not remove or insert the paper cassette during printing.
Always follow these paper loading guidelines:
• Load only the recommended number of sheets.
• Load paper short edge first and printable side facedown.
• Make sure the paper is under the tabs on the edge guides and not sticking out from the rear end of
the cassette.
• Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may
damage the printable side.
• If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on
curled paper may cause paper jams and smears on the printout.
• Paper feed problems may occur frequently for manual 2-sided printing when printing on one side
of pre-printed paper. Reduce the number of sheets to half or less, or load one sheet of paper at a
time if paper jams continue.
• Make sure you are using long-grain paper. If you are not sure what type of paper you are using,
check the paper packaging or contact the manufacturer to confirm the paper specifications.
• Fan and align the edges of envelopes before loading. If you have trouble loading a stack of
envelopes, press each envelope flat before loading it or load one envelope at a time.
• If print quality declines when printing multiple envelopes, try loading one envelope at a time.
• Load letterhead or pre-printed paper top edge first.
• Check the paper package for any additional loading instructions.
Parent topic: Loading Paper
Related references
Paper Loading Capacity
Double-sided Printing Capacity
Related tasks
Selecting the Paper Settings - Control Panel
Paper Loading Capacity
See the table here for the loading capacity of the paper cassette.
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