Light status Condition/solution
Paper is jammed in the product. Remove the jammed paper, and press
The power light is flashing
the cancel button to clear the error.
The paper light is flashing
No paper is loaded or multiple sheets fed at one time. Load paper in the
The power light is flashing
product, and press the cancel button to clear the error.
The paper light is on
The ink pads are near the end of their service life. Contact Epson for
The power light is on or
flashing support. (To continue printing, press the cancel button.)
The ink light is flashing
The paper light is flashing
An error has occurred during firmware updating. Connect your product
The ink light is on
using a USB cable and try updating the firmware again. If the error
The paper light is on
message continues, contact Epson for support.
A general printer error has occurred. Turn the product off and then back
The power light is flashing
on again. If the error continues, check for a paper jam. If the error
The paper light is flashing
persists, contact Epson for support.
The ink light is flashing
Parent topic: Solving Problems
Related references
Paper Feeding Problems
Paper Jam Problems
Paper Ejection Problems
Running a Printer Check
Running a printer check helps you determine if the printer is operating properly.
1. Press the power button to turn off the printer.
2. Disconnect any interface cables connected to your product.
3. Load plain paper in the product.
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