78
SOLVING PROBLEMS
Most problems during use can be solved easily. Use the hints in the following table
as an assistance. The meaning of the error messages (“Er1” to “Er4”) is given at the
end of this chapter.
Problem The Possible Reason The Easy Solution
The appliance reacts to
your input only hardly.
There may be fat on your
finger tip or your skin is
very dry.
Wipe your finger tip with a moist cloth. Then try again.
The appliances gives an acoustic signal with each
accepted input.
After switching on the
appliance, you notice a
burnt smell. May be, smo-
ke escapes from under the
grilling plates.
The appliance is heated
for the first time. In this
case, there is no need to
worry.
To prepare the appliance for the very first operation,
select 240°C (maximum grilling temperature) and, with
the lid closed, leave the appliance operate approx. 20
minutes (see: ‘Before First Use’).
The heating chambers
(under the grilling plates)
or the grilling plates are
polluted.
Switch off and unplug the appliance immediately. Leave
the appliance cool down. Then remove the grilling plates
and clean the heating chambers and grilling plates of base
and lid thoroughly (see: ‘Care and Cleaning’).
When removing the grilling plates after grilling, ensure that
juices from the grilling plates will not drip into the heating
chambers. Ensure that the heating chambers and the bot-
tom of the grilling plates are completely clean, before reas-
sembling the appliance (see: ‘Assembling the Appliance’).
You cannot open the lid. The lid is locked to the
base.
Slide the height control clip to the “OPEN” position. Do
not use violence!
You cannot close the lid
completely.
The height control feature
is in use.
Hold the lid by the handle and pull the height control clip
to the “OPEN” position. Then try again.
You cannot fold back the
lid to the flat position.
For operating the appli-
ance in the open positi-
on, the lid is held in the
upright position by a lock
in the hinge.
Hold the lid by the handle. While pressing the hinge
release button at the right side of the lid hinge, slowly
fold back the lid (see: ‘Positioning the Lid’).
The desired grilling tempe-
rature is not available.
If you have selected a pro-
gram, the range of pos-
sible grilling temperature
values may be restricted.
In the program area, select a program, enabling the
desired temperature values (see: ‘Pre-Defined Pro-
grams’).
Alternatively, deselect any programs and adjust the
required grilling temperature manually (range: 80°C to
240°C; see: Selecting a Program’).
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