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Beforeyoucall forservice...
Troubleshooting .tips
Save time and money] Review the charts on the following
pages first and you may not need to carl for service.
Possible Causes What To Do
Radiant Cool(tops
Surface units will not Improper cookwa_re • Use pans which are flat and match the diameter
maintain a rolling boil being used. of the SUl'_';l('e uuit selected.
or cooking is not
fast enough
Surface units do A fuse in your home may be • I_el)la(e the fuse or reset the circuit breaker:
not work properly blown or the circuit breaker
tripped.
Cooktop controls • Check t(> see the correct c(>utrol is set fi>r the stu'th(e
improperly set. trait you are using.
Scratches (mayappear
as cracks) on cooktop
glass surface
Incorrect clemth_g
methods being used.
Cookwm'e with rough bottoms
being used or coarse pro'tides
(salt or sm_d) were between
the cookwa_ce and the surface
of the cooktop.
Cookwa_re has been slid
across the cooktop surface.
• Scratches are not removable. Tiny scratches will become
less visible in time as a result of cleaning.
• To avoid scratches, use the recolmnei_ded cleaning
procedures. Make sui'e bottoms of cookwai'e are clean
heft)re rise, [In(1 rise cookware with Slllooth bottonls.
Areas of discoloration Food spillovers not cleaned • See the Cleaning the glass cooktop sectiou.
on the cool(top before next use.
Hot surface on a model • This is normal. The stu'thce may appear discolored
with a light-colored glass when it is hot. This is temporary and will disappear
cooktop, as the glass cools.
Plastic melted to Hot cooktop came into • See the Glass surface--potential for permanent damage
the surface contact with plastic placed sectiou in the Cleaning the glass cooktop section.
on the hot cooktop.
Pitting (or indentation) Hot sugar mixture spilled • Call a qualified technician for replacement.
of the cooktop on the cooktop.
Frequent cycling Improper cook-waxe • Use only flat cookware to minimize (y(liug.
off and on of being used.
surface units
42
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