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7. MANUFACTURER’S DECLARATION
Content of the manufacturer’s declaration
If material defects or manufacturing faults should arise in a product distributed by us in the Federal Republic of Germany
and purchased by a consumer (§ 13 BGB), we, Graupner/SJ GmbH, D-73230 Kirchheim/Teck, Germany, acknowledge
the obligation to correct those defects within the limitations described below.
The consumer is not entitled to exploit this manufacturer’s declaration if the failure in the usability of the product is due to
natural wear, use under competition conditions, incompetent or improper use (including incorrect installation) or external
inuences. This manufacturer’s declaration does not aect the consumer’s legal or contractual rights regarding defects
arising from the purchase contract between the consumer and the vendor (dealer).
Extent of the guarantee
If a claim is made under guarantee, we undertake at our discretion to repair or replace the defective goods. We will not
consider supplementary claims, especially for reimbursement of costs relating to the defect (e.g. installation / removal
costs) and compensation for consequent damages unless they are allowed by statute. This does not aect claims based on
legal regulations, especially according to product liability law.
Guarantee requirements
The purchaser is required to make the guarantee claim in writing, and must enclose original proof of purchase
(e.g. invoice, receipt, delivery note) and this guarantee card. The purchaser must send the defective goods to us at his own
cost, using the address stated below.
The purchaser should state the material defect or manufacturing fault, or the symptoms of the fault, in as accurate
a manner as possible, so that we can check if our guarantee obligation is applicable.
The goods are transported from the consumer to us and from us to the consumer at the risk of the consumer.
Graupner/SJ GmbH, Service Department,
Henriettenstr.96, D 73230 Kirchheim/Teck, Germany
Service Department: tel. [0049] 7021-722130
www.modellmarkt24.ch; www.modellmarkt24.de
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